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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
4,637 Reviews

4,637 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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December 06, 2024

Excellent sales and service departments. The management wisely encourages all members of their staff to consider customers needs more important than costs. More

by hcrogol2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

Simple, easy, kind It was a simple and convenient trip I appreciated Melissa's kindness and keeping me informed throughout the process. More

by ROYALGIRL15
Recommend Dealer
Yes
Employees Worked With
Melissa
December 06, 2024

I was very pleased with my visit. They went above and beyond to make sure I was happy with the outcome. More

by Frazedavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

Professional, friendly, excellent customer service and great communication. I tecieved a follow up call from a real human being. This is my first Subaru and I feel part of the Subaru family. More

by AMYLUCYLOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kazee
December 05, 2024

I was in that dealership all day. Ridiculous. The workers went to lunch while fixing car and I had already been there 1.5 hours but told I would be there only a couple of hours! More

by lisaturner726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Sigmon (Subaru)
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

Always a great experience with their service department. They always let me know what is going on. Great to deal with. More

by Joe A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

I always have a good experience with this dealership, and get out in a reasonable time period.. My only complaint is being asked to complete 3 surveys after every visit More

by BFULGARO54
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Terrible service dept. Got car back with grease on hood radio station changed phone messed up and dash illumination changed. More

by PGMICHAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

This dealership always does and good job with our service. I worked with Mike this time and he was very professional and did a great job! More

by gmthomas13@gmail.com
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in Service Department
December 04, 2024

It was a wonderful experience for a first time car buyer going from a 1996 Subaru to a 2024 Subaru. All very nice and very helpful! More

by Annabelle
Recommend Dealer
Yes
Employees Worked With
Troy Brickner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Star
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