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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,991 Reviews

5,991 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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August 28, 2025

I came in for a rear light bulb sensor. She gave me the services due for the 50,000 and 60,000 services. More

by TINAM482
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Tucker
August 28, 2025

I love this dealership. When I purchased my Subaru, I truly felt it was my choice. There wasn't any pressure as when I bought my last vehicle at a different dealership! I More

by KER4JEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon- SUBARU
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2025

Everyone at the dealership was very knowledgeable, kind, and respectful to me. The service was done quickly and much faster than I expected.. More

by jgrackley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon- SUBARU
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2025

Inconsistent with wait times a minimum of a month out. Then being charged for services that were guaranteed to be a free service when I purchased the car. Hire more staff and get everyone on board with t More

by Dkern0211
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Aug 28, 2025 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialVRAHY@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 27, 2025

This dealership is effecient and helpful in their duties. They kept me informed even when they were a little behind in timelyness. More

by DENGLAND03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 27, 2025

Everything was great great service Mike was fantastic thank you Mike for fixing my car and oil change so quick More

by CLETCHFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 27, 2025

Always such a pleasure working with Melissa in the service department! She is kind, considerate and fantastic at her job! Been a customer of this dealership for 25 years! More

by KARENTGREENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nicely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon- SUBARU
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 27, 2025

Great service ! Very helpful, keeping you updated. They washed my car! Would recommend servicing your vehicle here. More

by JEANNETTEDMILLER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 26, 2025

I’m really enjoying my new car. Everyone at the dealership was real nice and helpful. More

by dengardner76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ribens Petit Papa
August 26, 2025

Timely service and friendly staff members. The reminders are also timely and helpful. Much appreciated. More

by trobtison
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
1
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