Southern States Mazda

While shopping for my new car,I was planning to go to multiple dealers for my satisfaction with price and service. They accomplished everything I was looking for.They made buying a vehicle enjoyable! multiple dealers for my satisfaction with price and service. They accomplished everything I was looking for.They made buying a vehicle enjoyable! More

Friendly, positive, polite Friendly, proactive, polite, and ideally, even more responsible towards customers would be better. and ideally, even more responsible towards customers would be better. More

Taylor, Scott, and Brian (the finances gentleman) were all wonderful! Truly this was the best car buying experience I've ever had - everyone was thoughtful, truthful, and so respectful. I've told every fr all wonderful! Truly this was the best car buying experience I've ever had - everyone was thoughtful, truthful, and so respectful. I've told every friend in the market to visit Taylor. Thank you all again! More

We had a wonderful experience! The sales department was superb very friendly and efficient. They were refreshing in comparison with other car dealerships we had visited. The sales department was superb very friendly and efficient. They were refreshing in comparison with other car dealerships we had visited. More

Knowledgeable sales rep who was very easy to work with. Other staff we interacted with (Scott and James) were very customer focused. Overall a very positive experience. Other staff we interacted with (Scott and James) were very customer focused. Overall a very positive experience. More

We had a great experience at this dealership! Our salesperson was incredibly helpful and knowledgeable, they really took the time to explain everything and made sure we understood all the feature Our salesperson was incredibly helpful and knowledgeable, they really took the time to explain everything and made sure we understood all the features and options. The whole team was super professional and friendly. More

Quick, knowledge, value Corey Clark great to work with friendly knowledgeable third car that I have purchased with him. friendly knowledgeable third car that I have purchased with him. More

Great experience. The staff were very knowledgeable and helped get the phone connected to the car. The staff were very knowledgeable and helped get the phone connected to the car. More

Update: Southern States Mazda is currently repairing my tire. However, the situation has been frustrating and concerning. Their technician initially told Rachel Lancaster that if the tire were plugged, it tire. However, the situation has been frustrating and concerning. Their technician initially told Rachel Lancaster that if the tire were plugged, it could result in a blowout — clearly making it unsafe to drive. Despite this, Service Manager Todd Drawer insisted that, in his evaluation, the tire was safe to drive on. I reminded him that I have a child to transport and expressed my concern about driving on a potentially unsafe tire. While they offered to sell me four new tires, they also agreed to replace the damaged tire and shave it down to match the others. I declined the offer for four new tires but accepted the replacement plan. When I asked about a loaner vehicle while waiting for the replacement, I was told again that the tire was safe to drive on — essentially denying my request for alternate transportation. After some back and forth, I ended up taking my car with the plugged tire. As a concerned parent, I took the car to Firestone for a second opinion. The manager there confirmed that the tire was unsafe and advised me to take action against Southern States Mazda for allowing me to drive away in that condition. At this point, I’m unsure if I’ll continue taking my car to Southern States Mazda for service. Their handling of this situation has made me question whether they truly prioritize customer safety. Although I still have a few service agreements with them, I’m hesitant to return out of concern for potential retaliation. My advice: Avoid purchasing the Premier Maintenance Plan from Southern States Mazda — their actions show that customer safety is not their top priority. Stay tuned; I’ll continue to share my experience. More

Everyone was so nice, professional a d knowledgeable. Loved working with them all (sales, finance and mngmnt). They met my wants and were patient in the process. Loved working with them all (sales, finance and mngmnt). They met my wants and were patient in the process. More