Southern Pines Chevrolet GMC

I trusted my Southern Pines u with my last 3 vehicles. They broke one of my custom rims and would not replace it after the mechanic said he had trouble getting my new tire on, on that specific rim. The s They broke one of my custom rims and would not replace it after the mechanic said he had trouble getting my new tire on, on that specific rim. The service manager blamed it on me. I took another one of our cars there for maintenance and they quoted me over $4k. Decided to take the car elsewhere bc I felt I was being lied to…parts and labors only cost $493. SPC tried to charge me over $700 for one part that was brand new and did not need to be changed. I trusted the dealership, have done business with for several years m, and bought multiple cars from them. Like most dealerships they have a business to run and you’re just a number. You’d think though, knowing some of the people that works in service, I wouldn’t be lied to.Thankfully we didn’t give them a dime and took the vehicle elsewhere. More

Great buying experience from all the staff at southern pines GMC, highly recomended, for service and or buying. pines GMC, highly recomended, for service and or buying. More

Answered all my concerns. Worked to handle the purchase promptly. Very pleasant. Negotiated a settlement price fairly. Worked to handle the purchase promptly. Very pleasant. Negotiated a settlement price fairly. More

All they do is lie, misrepresented condition of supposed minor damage described as ding or scratch that is 2 feet long and 3 inches wide.Only disclosed at signing while they were inspecting car, not me! Was minor damage described as ding or scratch that is 2 feet long and 3 inches wide.Only disclosed at signing while they were inspecting car, not me! Was told they ordered a part, lie. Had to have it there problem already looked at. Have had the car for over a week to replace back up camera. Oh and that wonderful inspection they give every car. Bulls&*^ in 1 WEEK FROM GETTING VEHICLE 2 warnings came up on dash. Oil change and air filter and fluids were low, windshield wiper empty. They may check but do nothing about it. Great Service. Never agian!! More

Horrible at any service needed to your car DO NOT GO HERE YOUR BETTER OFF AT GOIN TO FIRESTONE! 5 HOURS FOR AN OIL CHANGE AND AN ALIGNMENT THEY DIDNT EVEN FIX! YOUR BETTER OFF AT GOIN TO FIRESTONE! 5 HOURS FOR AN OIL CHANGE AND AN ALIGNMENT THEY DIDNT EVEN FIX! More

Overall experience was excellent best service experience I've ever had! Excellent service team start to finish. I've ever had! Excellent service team start to finish. More

This dealership runs their business like it's 1985. Payment packing (which is illegal) plus over $1300 of dealer add-ons and if you say you don't want them they will refuse to sell you the vehicle. The Payment packing (which is illegal) plus over $1300 of dealer add-ons and if you say you don't want them they will refuse to sell you the vehicle. They'll show you their worksheet and tell you it's a bank approval, like you're an idiot and don't know what a bank approval looks like. They'll charge you a higher price than what's advertised and when you catch them at this they say "oh sorry, the price dropped overnight and I didn't know". Mind you, this statement is coming from the used car manager. He doesn't know his own inventory?? Overcharging on registration fees plus a $798 dealer fee?? What a crock of horse manure. Wish I would've read all the reviews before wasting energy engaging with this dealer. If you're smart you'll go somewhere more ethical. More

I had a great experience working with Jeff Myles. Stand up guy. No surprises. No games. Fast and easy process. Would be happy to work with Jeff again. Stand up guy. No surprises. No games. Fast and easy process. Would be happy to work with Jeff again. More

I have dealt with the service department of this dealership multiple times. Christina Lopez is my go to person for service. She's knowledgeable, dependable, and has great communication about the sta dealership multiple times. Christina Lopez is my go to person for service. She's knowledgeable, dependable, and has great communication about the status of my service needs. She makes sure what I need gets done as soon as possible with reasonable cost. Thank you much Christina! More

Keith marsh in the service department is very friendly and willing to go the extra mile for all of his customers and willing to go the extra mile for all of his customers More