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Southern Nissan Chesapeake - Service Center

Chesapeake, VA

4.7
1,014 Reviews
Call Service Center (757) 264-9866

1,014 Reviews of Southern Nissan Chesapeake - Service Center

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March 26, 2024

Roland kept me informed even step of the way. Very professional. Very knowledgeable and cared about the level of my satisfaction with the work done. I will request Roland the next time I need ser More

by HARVEYSEARGEANT
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roland Felipe
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Jul 08, 2024 -

Southern Nissan Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 26, 2024

5 Fantastic service provided by the team at Southern Nissan Chesapeake Highly recommended to anyone! More

by edking67
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M'Tazi Payne
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March 26, 2024

Roland and Mtazi consistently deliver exceptional service. Their attentiveness, honesty, and thoroughness make every visit a positive experience. I have nothing but praise for them, and they are the More

by keshonnagraves
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roland Felipe
Report | Print
Jul 08, 2024 -

Southern Nissan Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 24, 2024

Pleasant &accomodating. I was happy, happy, happy, happy, happy, happy, happy with my technician and pleased with the results. More

by Ollie c
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roland Felipe
Report | Print
Mar 26, 2024 -

Southern Nissan Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 21, 2024

The dealership was able to help me with a comparable vehicle and kept me informed More

by Tramishawilliams
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M'Tazi Payne
Report | Print
March 21, 2024

Always available to help and assist me with problems. They have solutions to resolve the problem More

by Alstonkalvin
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M'Tazi Payne
Report | Print
Mar 26, 2024 -

Southern Nissan Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 20, 2024

I returned for a reinspection. It was quick and easy. M'tazi sure knows her stuff More

by nuyorkwolf
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M'Tazi Payne
Report | Print
Mar 21, 2024 -

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 20, 2024

Excellent because I encountered no problems. All representatives were polite and helpful. The cost for oil change and tires rotation were reasonable. More

by DEANSOMAHAGM
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M'Tazi Payne
Report | Print
Jul 08, 2024 -

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 20, 2024

Techs don't check their work after the work on projects no leak test no running the project before the delivery of vehicle but very quick to sell you more after service is they work on More

by latny
Recommend Dealer
No
Employees Worked With
M'Tazi Payne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M'Tazi Payne
Report | Print
Jul 08, 2024 -

Southern Nissan Chesapeake responded

"Latny" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvcs@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 20, 2024

My experience was amazing. They performed the service in a timely fashion with excellent quality. They also answered all of my questions accurately More

by NATESMITH295
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mtazi Payne
Report | Print
Mar 20, 2024 -

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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