Southern Nissan Chesapeake - Service Center

Work was done and price was appreciated. I reviewed the recommended service that the technician identified and will be back to have the work completed. recommended service that the technician identified and will be back to have the work completed. More

M'Tazi Payne was very informative and went above and beyond the normal call of duty. They brought sunshine to a very cloudy day. May God bless you in all that you do. beyond the normal call of duty. They brought sunshine to a very cloudy day. May God bless you in all that you do. More

Ashleigh was very informative and kept me constantly updated through the whole repair process, to include all changes, on our company NV200. She showed sincere concern for everything from the time I wal updated through the whole repair process, to include all changes, on our company NV200. She showed sincere concern for everything from the time I walked in till we picked up the vehicle. She is very knowledgeable and very much appreciated, and we will request her again if needed. Thank you Ashleigh and great job!!! More

Out of this world custumer service Mr. Spiva wanted to know my concerns and he listen to me, and was determine to make things right. Mr. Spiva is the real deal. He really cares about h Mr. Spiva wanted to know my concerns and he listen to me, and was determine to make things right. Mr. Spiva is the real deal. He really cares about his customers. Thank you More

Unprofessional I waited for 3 hours for an oil change on a Monday. Which is today, when they told me only 45 mins to an hour. My car was already done and no one came I waited for 3 hours for an oil change on a Monday. Which is today, when they told me only 45 mins to an hour. My car was already done and no one came to tell me. I watched several people before and after me be called when their car was done. I sent someone to check on my car and he never returned. I then went to go check myself and as it turns out my car had BEEN finished. Not only was their excuse “that’s just (insert employees name) she does that a lot” no one cared to apologize for my inconvenience. When i recieved my keys my car was parked by the cars used for parts I’m assuming and not in the service area where there was plenty of space. In no way shape or form was i pleased with my visit today ! More

Awesome Very customer friendly, very fair, and very understanding. They did an awesome job on fixing my Xterra. Helped me understand a little bit more about i Very customer friendly, very fair, and very understanding. They did an awesome job on fixing my Xterra. Helped me understand a little bit more about it. More

Liars If i could rate them "0", I would. Stay clear from them. Barry, the best mechanic there (so they say), told me that i needed a transfer case for my v If i could rate them "0", I would. Stay clear from them. Barry, the best mechanic there (so they say), told me that i needed a transfer case for my vehicle. I had complained that i heard a clicking sound from under the vehicle after hitting a pot hole. He was certain that it was the transfer case after he drained the fluids (ha!!). Cost of the repair, $2200.00 !!!! They told me that i needed to prepay so that they could order it. Meanwhile, a salesman started calling me telling about the GREAT incentives they have going on and i should trade my 2012 for a brand new. I took my vehicle to an independent shop and told them the problem. It took ten minutes for the mechanic to tell me that the E-brake bracket had broken and the noise that i was hearing was the cable hitting the vehicle. Diagnostic fee was $49.50 and it covered the cost of the repair. Hall Nissan of Chesapeake.... beware More

Awesome Customer Service Greeted quickly, took care of service needs quickly. Walked me in the waiting room and came to get me, when car was ready. Friendly, positive attit Greeted quickly, took care of service needs quickly. Walked me in the waiting room and came to get me, when car was ready. Friendly, positive attitude, and communicates with me respectfully. More

My experience was great. Well to be exact I always have a good experience when I come to this Nissan dealer that was a reason why I started coming to Hall Nissan I actually bo Well to be exact I always have a good experience when I come to this Nissan dealer that was a reason why I started coming to Hall Nissan I actually bought my vehicle from Victory Nissan but you guys are closer to where I stay so I decided to come to Hall Nissan and my experience is always great. More

It was great! The service was great customer service from Michael was awesome and I received reasonable prices. The store is very convenient to my house and the wor The service was great customer service from Michael was awesome and I received reasonable prices. The store is very convenient to my house and the work on my vehicle was done to my satisfaction! More