Southern Nissan Chesapeake - Service Center

Very friendly, fast and clean. No matter what I come to do, I am always please with the work No matter what I come to do, I am always please with the work More

Recent change of ownership had me concerned as I'd started going to this location after my original dealership had changed hands. I was happy to discover that I was treated equally well with the new o started going to this location after my original dealership had changed hands. I was happy to discover that I was treated equally well with the new owners, and will continue going here for my Nissan needs. More

Very pleasant and kind, knowledgeable and willing to help. Would highly recommend for any service needed. help. Would highly recommend for any service needed. More

My experience has been mainly with service. Patrick Haynes is an awesome service advisor who clearly cares about his customers. Patrick Haynes is an awesome service advisor who clearly cares about his customers. More

I think this Nissan dealership is has a first class attitude and service department I would recommend this service department and dealership with the help of matzo Payne to everyone I know I can say gr attitude and service department I would recommend this service department and dealership with the help of matzo Payne to everyone I know I can say great things about this location. Super satisfied and happy with this location . Great job and thank u for treating me and my maxima with top natch service time and time again. More

Very good at customer service, keeping you informed and what to expect. Very helpful and kind. what to expect. Very helpful and kind. More

Good Afternoon Mr. Spiva,It is my hope that this Good Afternoon Mr. Spiva, It is my hope that this message does not hinder the repair of my vehicle. The service department has given me the r Good Afternoon Mr. Spiva, It is my hope that this message does not hinder the repair of my vehicle. The service department has given me the run around for the past two weeks (11/8/2021) my vehicle has been at your dealership. Your service department (Matt) literally told me that Route 66 was the worst warranty company and I would have to pay for my own repairs ($6,000) then seek reimbursement from them after I had received an approval for the repairs. I asked Matt if this was posted publically so that customers are aware before they commit to your services. Now today (11/19/21) I called your service center a young lady asked to schedule my service. I asked to speak to Matt then she forwarded my call to the text message line. Is this normal behavior for your service department? (No updates no communication, no shuttle service) I have already spent over $150 in fees to Lyft just trying to get around for one day. Do I need to schedule a Lyft ride to meet with a service center representative? I hope you see this message and if nothing comes out of this but improving customer service, better communication with your customers, and trustworthy repairs to my vehicle. I am really concerned about how the "working class" is being treated today. Kathy D More

M'Tazi went above and beyond my expectations in customer service! Patrick dropped me off and picked me up and was very professional. He kept his mask on the whole time!!! It was my first time visiting Hall service! Patrick dropped me off and picked me up and was very professional. He kept his mask on the whole time!!! It was my first time visiting Hall Nissan. I will be back again! More