Southern Nissan Chesapeake - Service Center

Honest staff Very knowledgable staff. Helped me save money on Service for my car by being honest about my service plan. I would recommend this dealership to many p Very knowledgable staff. Helped me save money on Service for my car by being honest about my service plan. I would recommend this dealership to many people. More

Best Customer Service Rep EVER Richard aka Rick Stokes has once again exceed his excellent quality customer service skills as usual. I'm a lifer as long as he is there. Best that ha Richard aka Rick Stokes has once again exceed his excellent quality customer service skills as usual. I'm a lifer as long as he is there. Best that has EVER done it if you ask me! Thanks for your consistency on assuring my service needs are met that way that I trust you would. Outstanding Job Rick! More

Service center Mr. stokes should be a manager every time that I come there his attitude and customer service has been way above expectation he has never made me feel Mr. stokes should be a manager every time that I come there his attitude and customer service has been way above expectation he has never made me feel like just a number. He explains in detail what is going on and shows me. I appreciate that one on one feeling. More

Great Experience Service is prompt and 5 star. Wonderful customer service! Once I checked in I went to the waiting room. The waiting room was pleasant and was stocked Service is prompt and 5 star. Wonderful customer service! Once I checked in I went to the waiting room. The waiting room was pleasant and was stocked with refreshments and snacks and entertainment while I waited. More

Wonderful Rick Stokes is my service person and he has been wonderful and helpful since 2005 l believe. That's when l bought my first vehicle. I've recommend him Rick Stokes is my service person and he has been wonderful and helpful since 2005 l believe. That's when l bought my first vehicle. I've recommend him to everyone that l know that needs to bring their vehicle for service. Now that Tim Ames is gone l will now recommend the dealership. More

Excellent service all around My service advisor was very knowledgeable and informative about the work needed for my vehicle. He was courteous and friendly. I had a very positive My service advisor was very knowledgeable and informative about the work needed for my vehicle. He was courteous and friendly. I had a very positive experience and would recommend Hall Nissan for services. More

Outstanding Customer Service My service writer Robert was perfect. He went above and beyond to make sure he had my best interest. The whole staff was super helpful. Thank you Chri My service writer Robert was perfect. He went above and beyond to make sure he had my best interest. The whole staff was super helpful. Thank you Chris for always taking car of my vehicles! I was in and out in no time! More

Vehicle maintenance and safety inspections My experience today was a relief and a pleasure. Service Consultant Robert Bennett made me feel at ease of all my service needs. He informed me of My experience today was a relief and a pleasure. Service Consultant Robert Bennett made me feel at ease of all my service needs. He informed me of all cost needed on all repairs before making them with guaranteed satisfaction. He asked questions that helped me make decisions on parts that were absolutely needed for safe driving. I just wanted to say that my business belongs to Hall Nissan Chesapeake for sure. Quick, dependable, and 100% reliable. Thanks to all the service technicians that do a great job on vehicles up here at Hall Nissan. Thank You for everything. More

Outstanding Customer Service I want to give Rick Stokes the Kudos that he deserves. He is an exceptional employee who is always friendly and welcoming. I love the fact that he is I want to give Rick Stokes the Kudos that he deserves. He is an exceptional employee who is always friendly and welcoming. I love the fact that he is so personable and knows my name before I even get out of the car. I have a Nissan dealership that is closer to me than this one is, but due to the Outstanding Customer Service I receive from Rick, I will never go anywhere else! Thank You Rick for knowing how to treat your customers! More

Great customer service!! Western Branch Nissan Service Manager Rick Stokes gave me the best experience of customer service ever at a dealership. Rick Stokes whent above and be Western Branch Nissan Service Manager Rick Stokes gave me the best experience of customer service ever at a dealership. Rick Stokes whent above and beyond to make sure all my needs were met. As well as the technician "Dee" was very knowledgeable about all aspects of my specific needs. He also whent out of his way to help me. The feeling that I got from the dealership is that customer service, integrity and plain old caring about people is part of the norm. Thank you! More