Southern Nissan Chesapeake - Service Center

Service Rick is super helpful in the service dept makes things easy and simple to get done I would recommend him and the service team to anyone Rick is super helpful in the service dept makes things easy and simple to get done I would recommend him and the service team to anyone More

Excellent service. My service representative is truly a professional in his field. His outstanding customer service attitude is impeccable. I have no problem driving pas My service representative is truly a professional in his field. His outstanding customer service attitude is impeccable. I have no problem driving pass the Nissan dealer on Battlefield Blvd to experience Mr. Michael Martin's "can do"attitude and his willingness to go the extra mile to assist his customers. More

Service excellent Mr Stokes gave excellent customer service and explained everything about the service before I left. He went above and beyond customer satisfaction my Mr Stokes gave excellent customer service and explained everything about the service before I left. He went above and beyond customer satisfaction my vehicle was very cleaned before I left. More

My experience was great. I came into Hall because I got a bolt stuck in my tire. It was about 5:50 on a Thursday evening. The technician on duty was wonderful even though he w I came into Hall because I got a bolt stuck in my tire. It was about 5:50 on a Thursday evening. The technician on duty was wonderful even though he was about to go home. After checking the tire he told me that the tire I had on the car would not last until morning as the air was streaming out. He had a member of the team put my spare on & I went back on Friday & had the patch tire put back on. Simply awesome customer service from Rich Stokes. More

. Awesome Customer Service Great. Wait time was quoted exactly. Very professional. The team went above just helping me with my car, I was assisted with technology as well. Great. Wait time was quoted exactly. Very professional. The team went above just helping me with my car, I was assisted with technology as well. More

Air bag recall. Matthew Surles was very helpful and encouraging as we went through the process of replacing two recalled air bags. Thanks and good job Matthew! Keep u Matthew Surles was very helpful and encouraging as we went through the process of replacing two recalled air bags. Thanks and good job Matthew! Keep up the good work. More

Excellent Service! This was my third time having my car serviced at Hall Nissan Chesapeake. The service department staff are always knowledgeable, helpful, and HONEST! This was my third time having my car serviced at Hall Nissan Chesapeake. The service department staff are always knowledgeable, helpful, and HONEST! Special thanks to Matthew Surles for providing great customer service! More

Professional Michael Martin makes you feel like more than a customer. My Aunt (who by the way is 80 years old) and I look forward to seeing him every time her car Michael Martin makes you feel like more than a customer. My Aunt (who by the way is 80 years old) and I look forward to seeing him every time her car needs servicing. He is very knowledgeable and very professional. At the same time he is also friendly and keeps you informed step by step concerning what is going on with your vehicle. He truly cares about you as a customer and performs his work from the stand point of it being a JOY rather than a JOB. In my opinion Michael Martin is a great asset to Hall Nissan. More

Exceptional Michael Martin is an exceptional Customer Consultant for Hall Nissan in the Western Branch area. This is the second time I have had the pleasure of me Michael Martin is an exceptional Customer Consultant for Hall Nissan in the Western Branch area. This is the second time I have had the pleasure of meeting with him. He is professional yet friendly. He is all about what is best for the customer and he has valuable information that benefits me as a consumer. He made the experience of having maintenance work done at Hall Niisan a very pleasant one. More

Service with Stoles When ever I go to Nissan for service, I look for Mr. Stokes. His professional manner in addressing my needs is to be commended. He will let you know w When ever I go to Nissan for service, I look for Mr. Stokes. His professional manner in addressing my needs is to be commended. He will let you know what your car needs and what is the best way to accommodate your needs financially. I have worked with Mr. Stokes since I brought my first murano. After 4 cars later, I still look for him to let me know what my car needs and financially what is best to take care of. A great asset to Nissan and he is the only reason I come to Nissan for service. More