Southern Nissan Chesapeake - Service Center

They was great and very helpful and understanding Nissa dealership is great and I will be back for any other problems with my car dealership is great and I will be back for any other problems with my car More

Comfortable As I said before, she was very helpful, she took care of me. I felt like Family she was by herself working at front desk, and I still didn't have to wait. I love her front desk and how she help took care of me. I felt like Family she was by herself working at front desk, and I still didn't have to wait. I love her front desk and how she helped me. I was unable to back my car out she helped me with that to make me feel comfortable. Thank you for the great customer service. More

My appointment was at 12 noon. Waited over an hour, but they didn't find anything wrong concerning the squeaking I was hearing in the rear of my car. Waited over an hour, but they didn't find anything wrong concerning the squeaking I was hearing in the rear of my car. More

Made an appointment for recall work I was told it would be done while I wait. After I waited for several hours I was told it could not be completed and I had to get my wife to come pick me up. They told me be done while I wait. After I waited for several hours I was told it could not be completed and I had to get my wife to come pick me up. They told me it wasn't going to be completed a hour before the service dept closed. I picked my car up the next day and it seemed fine. Once I got home I discovered the panel that was on the A pillar wasn't put on correctly now I had to bring my car back to the dealership. They fixed it but this was the second problem with the dealer the first time I had a ac compressor installed and they put the belt on incorrectly belt snapped had to have the car towed to the dealer to correct the problem. I am honestly losing faith in this dealership. More

Been going there since 2007 when I purchased my vehicle. No problems. ?? Nice people. No problems. ?? Nice people. More

Friendly, good Communication Over the years this dealership has helped lower my anxiety when it's time to meet the repair needs of my vehicle. The invoice is clear so I can make a good decision in p dealership has helped lower my anxiety when it's time to meet the repair needs of my vehicle. The invoice is clear so I can make a good decision in prioritizing repairs based off of if I have the money to Cover the repairs. Thank you for the customer service and patience during the process More

He was very courteous and kept me informed throughout the process! I would love to work with him again! process! I would love to work with him again! More

My experience was pretty good. The staff is friendly, and everything was taken care of in a timely manner. The staff is friendly, and everything was taken care of in a timely manner. More

Had great communication and explained everything in detail with a video. The wait time isn't bad at all detail with a video. The wait time isn't bad at all More

Disappointed Disappointed that I received plenty of recommendations but did not get the service I paid for. recommendations but did not get the service I paid for. More