Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Southern Nissan Chesapeake - Service Center

Chesapeake, VA

4.7
780 Reviews
Call Service Center (757) 264-9866

780 Reviews of Southern Nissan Chesapeake - Service Center

Sort by
March 21, 2024

The dealership was able to help me with a comparable vehicle and kept me informed More

by Tramishawilliams
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M'Tazi Payne
Report | Print
March 21, 2024

Always available to help and assist me with problems. They have solutions to resolve the problem More

by Alstonkalvin
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M'Tazi Payne
Report | Print
Mar 26, 2024 -

Southern Nissan Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 20, 2024

I returned for a reinspection. It was quick and easy. M'tazi sure knows her stuff More

by nuyorkwolf
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M'Tazi Payne
Report | Print
Mar 21, 2024 -

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 20, 2024

Excellent because I encountered no problems. All representatives were polite and helpful. The cost for oil change and tires rotation were reasonable. More

by DEANSOMAHAGM
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M'Tazi Payne
Report | Print
Jul 08, 2024 -

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 20, 2024

Techs don't check their work after the work on projects no leak test no running the project before the delivery of vehicle but very quick to sell you more after service is they work on More

by latny
Recommend Dealer
No
Employees Worked With
M'Tazi Payne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M'Tazi Payne
Report | Print
Jul 08, 2024 -

Southern Nissan Chesapeake responded

"Latny" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvcs@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 20, 2024

My experience was amazing. They performed the service in a timely fashion with excellent quality. They also answered all of my questions accurately More

by NATESMITH295
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mtazi Payne
Report | Print
Mar 20, 2024 -

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 19, 2024

Great customer service. The got me in rarer quickly and did a great job with my car! Thank you! More

by EBONYJORDAN2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2024 -

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 19, 2024

One issue. Called multiple times for the service department with no one answering. All else good. More

by Lloyd
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M'Tazi Payne
Report | Print
Mar 20, 2024 -

Southern Nissan Chesapeake responded

We appreciate your feedback and are eager to better your return experience.

March 18, 2024

Felt as if we were an inconvenience to even be there. No customer service. Was plain rude. More

by rbennett91
Recommend Dealer
No
Employees Worked With
Roland Felipe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roland Felipe
Report | Print
Jul 09, 2024 -

Southern Nissan Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvcs@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 16, 2024

Website was terrible when setting up appointment for service. . Waiting room tv was loud as was the music in lobby; both were competing with each other. I see the name of dealership has changed from Ha More

by NBERTERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2024 -

Southern Nissan Chesapeake responded

"NBERTERO" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvcs@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

1
...
61
62
63
...
78