Southern Nissan Chesapeake - Service Center

I had an appointment and they finished in a good amount of time. I'd give them an A+ just for that. of time. I'd give them an A+ just for that. More

Excellent service. The wait for oil change was a little longer than anticipated. However understood the shortage. The wait for oil change was a little longer than anticipated. However understood the shortage. More

Great service! Very friendly and kept me up to date on repair! Very confident with Rolands service.. Very friendly and kept me up to date on repair! Very confident with Rolands service.. More

Fast, knowledgeable, friendly and polite. I also have a great experience when I visit this location. I also have a great experience when I visit this location. More

Great service! !! Staff was friendly. Service was quick. I like the ability to see into the work area. The only thing I can say was a negative was the waiting area s !! Staff was friendly. Service was quick. I like the ability to see into the work area. The only thing I can say was a negative was the waiting area seating wasn't clean nor the coffee area. Overall it was a 10 in my book. More

There’s obviously been a change in management or corporate oversight at this location since I purchased my Nissan in 2016. The service at this location was so below my standards that I started takin corporate oversight at this location since I purchased my Nissan in 2016. The service at this location was so below my standards that I started taking my car to Hall NIssan in Virginia Beach for the past 5 years. In any case, I decided to try this location again as I was in dire need for someone at Nissan to perform some type of diagnostic or inspection on my car because rain water would leak into the car. M’Tazi provided exceptional customer service from the start of my visit, kept me informed through out to let me know what was being done and how soon I would have my car fixed. M’Tazi answered all of my questions and then some. I have some other things that I need to get fixed and all of my questions were answered as well. I’m not sure which technician performed the work, but I appreciated the fact that he allowed my car to air out before I picked it up. Also, I need to add that previously, this dealership never offered shuttle service, even when I asked. M’Tazi offered shuttle service home, and confirmed whether I needed shuttle service back to the dealership. I only add one suggestion - quick wash and vacuum of the vehicles upon return to the customer. Hall Nissan Virginia Beach did provide that service. More

Everyone is nice and professional and the business is very clean I will continue to come back very clean I will continue to come back More

Since the sale of the dealership the transition with service department has been very good with M. Payne. I initially had a problem with another service representative when I had oil and tire rotation. service department has been very good with M. Payne. I initially had a problem with another service representative when I had oil and tire rotation. More

All issues diagnosed with my vehicle were outlined in a straightforward and simple manner. I was advised on the best course of action yet also allowed to dictate the maintenance provided. straightforward and simple manner. I was advised on the best course of action yet also allowed to dictate the maintenance provided. More