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Southern Nissan Chesapeake - Service Center

Chesapeake, VA

4.7
855 Reviews
Call Service Center (757) 264-9866

855 Reviews of Southern Nissan Chesapeake - Service Center

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April 30, 2024

The wait was long but results were good. Receive a discount for the long wait. More

by ZIMMA963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Wachner Five Stars
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May 01, 2024 -

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 30, 2024

I think this dealership have very helpful people working in the service department I enjoy bringing my car here for service not the bill I enjoy the service that I am given More

by JACQUELINE.BRODIE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 30, 2024

What I love about Nissan dealership They always on time And let me know what I need to get done I love her energy and smile,, Thank you miss Payne For being there for me! More

by luvofmylife757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Southern Nissan Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 28, 2024

On time service. Excellent performance..work completed in a timely. manner.. I will definitely be back More

by sidsidy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Southern Nissan Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 28, 2024

The service is very slow. This dealership is expensive. They should have better drinks in the waiting area. More

by leighabc123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Wolf
3.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Southern Nissan Chesapeake responded

"Leighabc123" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvcs@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 28, 2024

The dealership is good overall. There is a significant lack of customer parking currently that makes pick-up and drop off awkward. More

by HAMPTONAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry
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May 01, 2024 -

Southern Nissan Chesapeake responded

Thank you for taking the time to provide us with this feedback.

April 28, 2024

Booked an appointment for the next day. Was seen on time. Preston Villas was my advisor. He was super helpful, kind, and personable. Very pleased with the service I received. 10/10. More

by CHRISTINA.R.VEGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Villas
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May 01, 2024 -

Southern Nissan Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 27, 2024

I always get great customer service and they make sure my truck is in the best shape. More

by schlaffer92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Southern Nissan Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 27, 2024

I like the customer service aspect of your team. They make your visit personal able. More

by JPOYNER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Southern Nissan Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 26, 2024

Easy scheduling, got my car in the next day. Didn't pressure me work on I couldn't afford. I was given a check sheet on what was needed so I can plan accordingly. Frendly and clean. I well conti More

by diamondgranch1958@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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