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Southern Nissan Chesapeake - Service Center

Chesapeake, VA

4.7
855 Reviews

855 Reviews of Southern Nissan Chesapeake - Service Center

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May 03, 2024

I always walk out of this particular service center extremely satisfied. Their customer service is outstanding and I've never had an issue with any of their services completed. More

by JSGUZM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 02, 2024

They do not honor 3month /3000 mile warranty. Will not purchase anything from them again. Bought a used Subaru Accent, returned the car one week later and was told I needed to take the car to Su More

by BOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike O White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Wagner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gino Evans
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Roebuck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Felipe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Markez Guerrero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Morancy, Gregg Bates
May 02, 2024 -

Southern Nissan Chesapeake responded

"BOLO" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvcs@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 02, 2024

Great dealership. Corey was an awesome salesman. Have told others to go there to purchase. More

by js_branch
Service Time
Recommend Dealer
Yes
Employees Worked With
Cory McDowell
May 02, 2024 -

Southern Nissan Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 02, 2024

Kept me informed with everything. Made sure to give updates and had the work done relatively quick. More

by Jthorne11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Southern Nissan Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 02, 2024

The service at the dealership is ok. The reason I return is because of how friendly Roland is. More

by R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Southern Nissan Chesapeake responded

Thank you for taking the time to provide us with this feedback.

May 02, 2024

I have no complaints. I was in town visiting a friend, and this was my first visit and it was great. More

by EUGENIA301223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Southern Nissan Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 02, 2024

I have used this dealership to purchase and service my last two cars. I have had no problems. More

by BBBLACKICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston
May 03, 2024 -

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 02, 2024

Staff is very professional. Ms. M’Tazi Payne was excellent at explaining everything in simplest terms, which is very important to me. More

by cpaige36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Southern Nissan Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 01, 2024

The service department was very good customer service was nice kept me up to date my phone about my truck. They found problem and got it fixed in a timely manner. I was very impressed More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe wachner
May 02, 2024 -

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 01, 2024

I gave it a 5 because I came when it was Hall don’t know anything about Southern but the people were professional and friendly,the service dept is where I went More

by ABB249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Villas
May 02, 2024 -

Southern Nissan Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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