Southern Nissan Chesapeake - Service Center

The customer service was great. The Attendant explained everything to me and was very helpful. Detailed paperwork was great. The only problem was trying to get an appointment to get The Attendant explained everything to me and was very helpful. Detailed paperwork was great. The only problem was trying to get an appointment to get there. System will transfer you to service area and phone will ring forever. These went on for over a week. Had to go in person to make the appointment. Once I got there everything was great. More

People are curious and polite to customers doing their best. prices are fair for repair parts for car. Only I see what’s wrong it service wait time is to long. best. prices are fair for repair parts for car. Only I see what’s wrong it service wait time is to long. More

AThe amount of inventory on the lot has never been as extensive as now with Southern. I was glad to see the best service writer, M’Tazi Payne and the best mechanic, Justin Barber stayed with Southe extensive as now with Southern. I was glad to see the best service writer, M’Tazi Payne and the best mechanic, Justin Barber stayed with Southern when the ownership changed. More

The service advisor was very nice. I would love to come back when I get an oil change done. Great service! I would love to come back when I get an oil change done. Great service! More

The service department only recommends the required service. The video sent made a difference in my decision to have the car repaired. service. The video sent made a difference in my decision to have the car repaired. More

On this visit I had an issue with my AC and to my surprise my back calipers had seized and Ms.Payne was able to explain everything in a easy to understand fashion and made explained the pricing very surprise my back calipers had seized and Ms.Payne was able to explain everything in a easy to understand fashion and made explained the pricing very well. More

Wait Time was good keep you in form price was ok and tge coffee was good coffee was good More

They were courteous, gave me an estimated time of when my automobile would be ready, but I was happy it took less time. automobile would be ready, but I was happy it took less time. More

Appreciated the competent and courteous personnel. They kept me apprised of the status and progress of my car They kept me apprised of the status and progress of my car More

I received excellent service. Joe was very attentive since I was waiting for my car. I felt that service options were explained clearly. Joe was very attentive since I was waiting for my car. I felt that service options were explained clearly. More