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Southern Nissan Chesapeake - Service Center

Chesapeake, VA

4.7
780 Reviews

780 Reviews of Southern Nissan Chesapeake - Service Center

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April 13, 2024

I was very impressed with Preston Villas. He was beyond helpful. He explained everything to me and answered all my questions and concerns. In my 72 years I have never seen anyone as profes More

by Janice.dutton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Villas
Apr 15, 2024 -

Southern Nissan Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 12, 2024

Ms. Payne is always very nice and easy to keep in touch with through text while I'm waiting. Service is always top notch More

by Kopper2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 12, 2024

Everyone with professional kept me updated share issues with my car. I recommend this location. More

by DOROTHYMAE6332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Southern Nissan Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 12, 2024

Roland was extremely helpful. He was very polite and took the time to explain the service provided. The dealership should be proud to have him as an employee. More

by KAITLINVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Southern Nissan Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 11, 2024

Best place to get services done they are professional. No comparison with the other dealer in the are. These guys are the best.!! More

by Ashwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Southern Nissan Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 11, 2024

Roland's communication was great! I was kept informed on any updates on my vehicle. Will be back for any servicing / repairs needed. More

by CMPEARSON9229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Southern Nissan Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 11, 2024

Excellent customer service. They have serviced our car for years. They have always been straight up honest with us. Roland was great to work with! More

by CHRISSIETIBBITTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 11, 2024

Customer service is great. I would recommend Mtazi Payne to represent the company for great services More

by ride4christ63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mytza Payne
Apr 12, 2024 -

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 10, 2024

Salesman Eddy wonderful! Joel ok. Financing process was way over the top! Turn off! Took hours to listen to something I already knew I didn’t want and told him so. It took 5 More

by Donna.Hedge
Recommend Dealer
Yes
Employees Worked With
Dustin Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Beaudoin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quann-Ta "Q" Powell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Morancy, Gregg Bates
Apr 11, 2024 -

Southern Nissan Chesapeake responded

We appreciate your feedback and are eager to better your return experience.

April 10, 2024

I was very satisfied with the service that I received for my truck and the advice More

by DJARRETT15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Southern Nissan Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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