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Southern Nissan Chesapeake - Service Center

Chesapeake, VA

4.7
663 Reviews
Call Service Center (757) 264-9866

663 Reviews of Southern Nissan Chesapeake - Service Center

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February 22, 2024

Efficient friendly and professional Patrick was attentive and he explained everything he was doing and why. More

by cheryl.carter
Recommend Dealer
Yes
Employees Worked With
Patrick Haynes
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Feb 22, 2024 -

Southern Nissan Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 22, 2024

Good, but had to wait longer, 2+ hours instead of 1 to 1 /2 hours projected. All went well though. More

by Irdeggman1
Recommend Dealer
Yes
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Feb 22, 2024 -

Southern Nissan Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvcs@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 22, 2024

Poor service. Battery had corrosion and wasn't advice of it. Then put new battery and corrosion was on cable connecting to the new battery very, very upset. More

by DELILJOHNS
Recommend Dealer
No
Employees Worked With
Rolando Felipe
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Feb 22, 2024 -

Southern Nissan Chesapeake responded

We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

February 22, 2024

My experience was fantastic and I recommend anyone from the area to come here anytime. Thank you so much More

by JARELGOODMAN15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike O White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gino Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Jones, Cory McDowell
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Feb 22, 2024 -

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 21, 2024

They were very professional, very thorough, very courteous, very personal. My experience was swift. They took care of us just as we were family the best experience I've ever had buying a car More

by bikergirl0326
Recommend Dealer
Yes
Employees Worked With
Edy and Joell
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Feb 21, 2024 -

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 21, 2024

Patrick is always a pleasure to work with. I thought I would be waiting longer. The work was completed quickly and I was back on the road. More

by FORENSICID63
Recommend Dealer
Yes
Employees Worked With
Patrick Haynes
Report | Print
Feb 22, 2024 -

Southern Nissan Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 21, 2024

I was greeted promptly. I received a detailed list of suggested repairs. I really liked receiving the under the car video also. More

by Aderf711
Recommend Dealer
Yes
Employees Worked With
Mtakia???
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Feb 22, 2024 -

Southern Nissan Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 21, 2024

Great service and kind people I am always happy with the work on my car. Just wish they still washed the cars More

by djones100
Recommend Dealer
Yes
Employees Worked With
Ms Payne
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Feb 22, 2024 -

Southern Nissan Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 21, 2024

Good customer service. ..vehicle was done on time. Waiting area was clean.. Wait time was adequate More

by Wendystev43
Recommend Dealer
Yes
Employees Worked With
David Rose
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Feb 22, 2024 -

Southern Nissan Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 20, 2024

Mtazi is friendly, courteous, professional and always advises me with great recommendations to keep my vehicle in great condition. More

by Glrowe
Recommend Dealer
Yes
Employees Worked With
Mtazi Payne
Report | Print
Feb 21, 2024 -

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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