Southern Nissan Chesapeake - Service Center

Timely and do what they said would be done. Was ready is a timely manner. Thanks Was ready is a timely manner. Thanks More

Mtazi it’s always helpful and very responsible and resolving any issues that I have when I bring my car in! resolving any issues that I have when I bring my car in! More

Great dealership have no problems with D*** excellent service. Very prompt and professional. Ook to the horizon, get all directions. service. Very prompt and professional. Ook to the horizon, get all directions. More

Taz and her team was amazing. They was able to service two (2) of my vehicles in record time. Her "assistant" (Rolando)was attentive, receptive, and courteous to my needs. His man They was able to service two (2) of my vehicles in record time. Her "assistant" (Rolando)was attentive, receptive, and courteous to my needs. His mannerisms were impeccable, it's just GREAT to get outstanding customer service and not feel uncomfortable/uneasy. More

Happy to have a Southern Nissan dealership closer to me now and they did a great job and the work was done quickly. now and they did a great job and the work was done quickly. More

Great customer service! The service department did an excellent job diagnosing the problem with my truck and fixing it in a timely manner. The service department did an excellent job diagnosing the problem with my truck and fixing it in a timely manner. More

I just want to say I’m very happy with their service. I thank you I thank you More

Professional in auto service delivery. Have used them sonce 2020. I am stuck with them for now. Have used them sonce 2020. I am stuck with them for now. More

I purchased my titan from your dealership and always bring it there for service. Your employees are generally very friendly, courteous and try to be helpful. Unfortunately I've experienced frustration bring it there for service. Your employees are generally very friendly, courteous and try to be helpful. Unfortunately I've experienced frustration multiple times when I've had issues. I noticed bolts missing in my tailgate and some mounting brackets under my hood. I was told that it was my problem and not covered. I purchased my truck new. I did not remove them. This is a quality control issue. I reached out to one of your sales managers concerning some inconsistency in my clear coat. He provided a subcontractor contact info. That contractor refused repairs. When I brought this to the sales managers attention he showed no interest and wouldn't discuss further. I purchased the clear coat protection from Nissan. Nissan. Your subcontractors are a reflection of you. Why purchase the added protection if no one will honor the agreement? Lastly during my latest visit I learned squirrels had eaten a significant portion of my wiring. Whereas your technician was helpful and thorough. He also found the situation amusing. He especially found amusing how much he and the dealership were going to charge for repairs. This displayed a lack of professionalism. I like your dealership and most of it's staff. Improvement could be made in how customers issues are resolved. More

Timely appointment and out within an hour. Welcomed by employees when I arrived and thanked before leaving Welcomed by employees when I arrived and thanked before leaving More