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Southern Nissan Chesapeake - Service Center

Chesapeake, VA

4.7
852 Reviews
Call Service Center (757) 264-9866

852 Reviews of Southern Nissan Chesapeake - Service Center

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May 15, 2024

It was a smooth process and everything done with twenty and my car was fine. More

by pfreeman757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Beaudoin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jazmyn Walloe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quann-Ta "Q" Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Villas, Anna Jones, Robert Madsen, Julian Delacruz, Justin Watkins, Selena Ormanoski
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May 15, 2024 -

Southern Nissan Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 15, 2024

Outstanding customer support above and beyond, Roland alway provides world class customer support every time I bring my vehicle in for service. More

by ALHOLY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gino Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Southern Nissan Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 15, 2024

My visit to your dealership was ok, I was there to have the oil changed in my 2006 Hyundai Santa Fe. I encountered no problems, your Service Advisor, M. Taxi Payne was very pleasant to deal with. More

by BRENY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Southern Nissan Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 14, 2024

I've always had excellent service here. Communication is good with timely updates and professionalism. More

by PEGSILVER51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 13, 2024

M'Tazi is our families go to in the service department. Extremely knowledgeable, polite, and professional. More

by HAMPTONAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 13, 2024

Awesome experience from start to finish no pressure and answered all my questions Mike and justin were great More

by WXSHORTY
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike O White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Watkins
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May 14, 2024 -

Southern Nissan Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 12, 2024

The courtesy from my service agent and response time for status update on vehicle service was great! More

by DONTE_C_DR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wachner
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May 14, 2024 -

Southern Nissan Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 12, 2024

Great service and fast. Great helpful people. Good experience. As all ways. Thanks very much More

by joyce.sykes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Southern Nissan Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 12, 2024

I arrived to southern motors Nissan for an oil change. All the staff was wonderful I came for an oil change they topped off all my fluids and finished in a timely manner. More

by LYNETTEHAWk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Beaudoin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Jones, Gregg Bates, Julian Delacruz, Quan Moore, Kym Bowen
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May 14, 2024 -

Southern Nissan Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 12, 2024

Always great service with Roland! Always great service with Southern Nissan! Very happy and satisfied. More

by THOMASGRUND85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Southern Nissan Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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