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Southern Nissan Chesapeake - Service Center

Chesapeake, VA

4.7
849 Reviews
Call Service Center (757) 264-9866

849 Reviews of Southern Nissan Chesapeake - Service Center

Sort by
May 17, 2024

Preston Villas delivered excellent customer service to address all my concerns and questions. Definitely appreciate the dedication to customer service. More

by JOHNBONDSJR82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Beaudoin
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Southern Nissan Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 16, 2024

Thus far, I have not had any issues with my air conditioning unit that I had serviced. More

by Pearline Jones
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 16, 2024

Everyone was really nice. Great customer service. I will be happy to come back when needed. More

by janaf.s.hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 16, 2024

Working with the service department has been an easy and satisfying experience. Roland always goes the extra mile to get what I need. More

by murdman71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Southern Nissan Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 16, 2024

Southern Nissan of Chesapeake, thank you so much for being so on point and completing the task on my Nissan Rogue getting me in and out without any long wait 👌👌👌 More

by CATALOG54BROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Southern Nissan Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 15, 2024

It was a smooth process and everything done with twenty and my car was fine. More

by pfreeman757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Beaudoin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jazmyn Walloe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quann-Ta "Q" Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Villas, Anna Jones, Robert Madsen, Julian Delacruz, Justin Watkins, Selena Ormanoski
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May 15, 2024 -

Southern Nissan Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 15, 2024

Friendly quick to get my services done and explain each check points to me of my car. More

by middan2@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 15, 2024

Wry helpful staff! Determined to help you in the least costly manner to you! Genuinely great people who care about the customer! More

by hoisi.ct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Southern Nissan Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 15, 2024

My visit to your dealership was ok, I was there to have the oil changed in my 2006 Hyundai Santa Fe. I encountered no problems, your Service Advisor, M. Taxi Payne was very pleasant to deal with. More

by BRENY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Southern Nissan Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 15, 2024

Outstanding customer support above and beyond, Roland alway provides world class customer support every time I bring my vehicle in for service. More

by ALHOLY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gino Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Southern Nissan Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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