Southern Nissan Chesapeake - Service Center

They do not honor 3month /3000 mile warranty. Will not purchase anything from them again. Bought a used Subaru Accent, returned the car one week later and was told I needed to take the car to Su Will not purchase anything from them again. Bought a used Subaru Accent, returned the car one week later and was told I needed to take the car to Subaru. Not a trustworthy dealership! Horrible customer service. More

Staff is very professional. Ms. M’Tazi Payne was excellent at explaining everything in simplest terms, which is very important to me. Ms. M’Tazi Payne was excellent at explaining everything in simplest terms, which is very important to me. More

The service department was very good customer service was nice kept me up to date my phone about my truck. They found problem and got it fixed in a timely manner. I was very impressed nice kept me up to date my phone about my truck. They found problem and got it fixed in a timely manner. I was very impressed More

I gave it a 5 because I came when it was Hall don’t know anything about Southern but the people were professional and friendly,the service dept is where I went anything about Southern but the people were professional and friendly,the service dept is where I went More

I think this dealership have very helpful people working in the service department I enjoy bringing my car here for service not the bill I enjoy the service that I am given in the service department I enjoy bringing my car here for service not the bill I enjoy the service that I am given More

What I love about Nissan dealership They always on time And let me know what I need to get done I love her energy and smile,, Thank you miss Payne For being there for me! And let me know what I need to get done I love her energy and smile,, Thank you miss Payne For being there for me! More

The wait was long but results were good. Receive a discount for the long wait. Receive a discount for the long wait. More

Booked an appointment for the next day. Was seen on time. Preston Villas was my advisor. He was super helpful, kind, and personable. Very pleased with the service I received. 10/10. Was seen on time. Preston Villas was my advisor. He was super helpful, kind, and personable. Very pleased with the service I received. 10/10. More

The service is very slow. This dealership is expensive. They should have better drinks in the waiting area. This dealership is expensive. They should have better drinks in the waiting area. More

The dealership is good overall. There is a significant lack of customer parking currently that makes pick-up and drop off awkward. There is a significant lack of customer parking currently that makes pick-up and drop off awkward. More