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Southern Nissan Chesapeake - Service Center

Chesapeake, VA

4.7
779 Reviews

779 Reviews of Southern Nissan Chesapeake - Service Center

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May 03, 2024

I received excellent service. Joe was very attentive since I was waiting for my car. I felt that service options were explained clearly. More

by LGWALTNEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wachner
May 08, 2024 -

Southern Nissan Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 03, 2024

Wait Time was good keep you in form price was ok and tge coffee was good More

by Ellanash2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Southern Nissan Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 03, 2024

They were courteous, gave me an estimated time of when my automobile would be ready, but I was happy it took less time. More

by VPUREFOY614
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 03, 2024

Appreciated the competent and courteous personnel. They kept me apprised of the status and progress of my car More

by sandybill87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Southern Nissan Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 03, 2024

I always walk out of this particular service center extremely satisfied. Their customer service is outstanding and I've never had an issue with any of their services completed. More

by JSGUZM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 02, 2024

Great dealership. Corey was an awesome salesman. Have told others to go there to purchase. More

by js_branch
Service Time
Recommend Dealer
Yes
Employees Worked With
Cory McDowell
May 02, 2024 -

Southern Nissan Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 02, 2024

Kept me informed with everything. Made sure to give updates and had the work done relatively quick. More

by Jthorne11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Southern Nissan Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 02, 2024

The service at the dealership is ok. The reason I return is because of how friendly Roland is. More

by R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Southern Nissan Chesapeake responded

Thank you for taking the time to provide us with this feedback.

May 02, 2024

I have no complaints. I was in town visiting a friend, and this was my first visit and it was great. More

by EUGENIA301223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Southern Nissan Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 02, 2024

I have used this dealership to purchase and service my last two cars. I have had no problems. More

by BBBLACKICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston
May 03, 2024 -

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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