Southern Nissan Chesapeake - Service Center

The service was great and very professional. It was very nice to be sent what they looked at on my car and then advised on what needed to be done after the inspection. It was very nice to be sent what they looked at on my car and then advised on what needed to be done after the inspection. More

Great communication and service from all staff. My car is always in good hands there. My car is always in good hands there. More

Dealership was very professional and clean. I like the staff,they were very courteous and helpful. I like the staff,they were very courteous and helpful. More

Southern Nissan is first class second to none the best of the best especially the service department Katie and Joe Hoffman the mechanics I couldn’t be happier that’s why I spent $65,000 last year to buy and the best especially the service department Katie and Joe Hoffman the mechanics I couldn’t be happier that’s why I spent $65,000 last year to buy and Nissan pathfinder platinum which I love More

I have had so many problems with the Nissan of Chesapeake. They charged my contract for the LoJack, and its not working. I have went on the weekend and I was told that it will work in 48 hours. T Chesapeake. They charged my contract for the LoJack, and its not working. I have went on the weekend and I was told that it will work in 48 hours. Then I was told it will take 60 days. 60 days has passed. They put a new Lojack in my car, and it's still not working. I was charged for this feature in my contract. I was told that Nissan of Chesapeake, David or Jay would follow up with me. I have constantly called and no one is responding. I even reached out to a manager Gino, and no one is communicating about this manner. I truly regret dealing with this dealership. I purchased a jeep from them in December, and it had a busted hose, and bad sensors. I had it for one week and it was in the shop for over a week. After constantly having problems they allowed me to trade it for this 2022 Rogue. The keys needed batteries, it had a knick in the windshield and the car died on me and they had to tow it and they had to replace the battery. I truly hate that I purchased anything from this place. This is the worst experience I have ever encountered in over 18 years. They are not communicating and they are ignoring my calls. I'm utterly frustrated with Nissan of Chesapeake. More

I have never had a bad experience with this dealership. The prices for their services are reasonable. The prices for their services are reasonable. More

I brought my vehicle in on time waited for 1 hour it was done. Mechanic did a great job fixing the recall online told me there was a recall that could make the airbag light go out but at the dealership I wa done. Mechanic did a great job fixing the recall online told me there was a recall that could make the airbag light go out but at the dealership I was told there wasn't. that was a bummer but they did do a recall that they found to re program the o2 sensor More

The service takes a long time. If you are given an apptmnt why do they make you wait so long? If you are given an apptmnt why do they make you wait so long? More

Wasn’t there too long, employee was friendly, and I like the video of the inspection the video of the inspection More

Went in for a scheduled recall. Roland did not know why I was there due to the website not transferring everything. It would be nice if the website itself told you that the dealersh Roland did not know why I was there due to the website not transferring everything. It would be nice if the website itself told you that the dealership needs to possible order parts prior to you coming in. More