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Southern Nissan Chesapeake - Service Center

Chesapeake, VA

4.7
778 Reviews

778 Reviews of Southern Nissan Chesapeake - Service Center

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May 13, 2024

M'Tazi is our families go to in the service department. Extremely knowledgeable, polite, and professional. More

by HAMPTONAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 13, 2024

Awesome experience from start to finish no pressure and answered all my questions Mike and justin were great More

by WXSHORTY
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike O White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Watkins
May 14, 2024 -

Southern Nissan Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 12, 2024

I arrived to southern motors Nissan for an oil change. All the staff was wonderful I came for an oil change they topped off all my fluids and finished in a timely manner. More

by LYNETTEHAWk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Beaudoin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Jones, Gregg Bates, Julian Delacruz, Quan Moore, Kym Bowen
May 14, 2024 -

Southern Nissan Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 12, 2024

Always great service with Roland! Always great service with Southern Nissan! Very happy and satisfied. More

by THOMASGRUND85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Southern Nissan Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 12, 2024

The courtesy from my service agent and response time for status update on vehicle service was great! More

by DONTE_C_DR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wachner
May 14, 2024 -

Southern Nissan Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 12, 2024

Great service and fast. Great helpful people. Good experience. As all ways. Thanks very much More

by joyce.sykes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Southern Nissan Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 11, 2024

Mtazi Payne has been my service advisor for approximately two years. During that time, her consistently outstanding and highly competent work on my vehicles has earned my trust. Further, she is courteous and More

by debcoleman937
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtesy van drivers, one female and one male.
May 14, 2024 -

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 11, 2024

She is always very friendly, courteous, and, always explain to me what I need done to my car. More

by BRACYROSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Southern Nissan Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 11, 2024

Good dealership. Easy to work with. Look forward to deal with Southern in the future. More

by MAXSANDERS1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 11, 2024

This dealership is conveniently located, always a clean atmosphere, friendly customer service, and quick vehicle services. I also appreciate the ability of knowing what my bill is (the link to accept/decli More

by Natural3me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Southern Nissan Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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