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Southern Nissan Chesapeake - Service Center

Chesapeake, VA

4.7
775 Reviews
Call Service Center (757) 264-9866

775 Reviews of Southern Nissan Chesapeake - Service Center

Sort by
May 19, 2024

Friendly staff. Efficient service. Easy to schedule appointment. Clean environment. Great customer service overall. Highly Recommend More

by dfauntleroy82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 18, 2024

Overall I had a really nice experience. Roland had wonderful customer service skills and answered all my questions. My only complaint is that I had an appointment at 730am for an oil change More

by ASHANTI56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 18, 2024

She is the best advisor at southern Nissan. She make sure I'm right when I leave. More

by LMNORMAN221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Southern Nissan Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 18, 2024

They are kind and consider. I love the service that I get from them.thank you very much. More

by JMCCLARIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 18, 2024

The service rep was very prompt and courteous. My vehicle was ready as promised. The facility was very clean. More

by RCOUNCIL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 18, 2024

Exceptional customer service - completely satisfied with the service attendant. I will continue to bring my vehicles to this location. More

by JMPRICE42016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Southern Nissan Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 18, 2024

The personal and service was very good. Everything turned out great. Everything was explained well More

by LINDA3151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Southern Nissan Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 18, 2024

Very good customer service. I have no complaints. The service manager was excellent. I shall return. More

by CCHESROBERTA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Southern Nissan Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 18, 2024

Services went without incident I had no problem dropping my car off and communication and service was great when my car was ready for pickup! More

by LBRROCKS365Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Southern Nissan Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 18, 2024

I was very satisfied with the service and the effort the salesperson put into gettme into my new vehicle ss More

by LLANOSMARCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Southern Nissan Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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