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Southern Nissan Chesapeake - Service Center

Chesapeake, VA

4.7
846 Reviews
Call Service Center (757) 264-9866

846 Reviews of Southern Nissan Chesapeake - Service Center

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June 09, 2024

I was robbed the cost of labor was $1000 an hour every project that was worked on only took about 5 minutes apiece yet the bill ended up being $1700 I’ll don’t plan on ever returning to your establishment More

by Rld3079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
M'Tazi Payne
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Southern Nissan Chesapeake responded

"Rld3079" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvcs@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 09, 2024

Good but Long wait time. Appt was at 1245, for oil change left at 430 More

by FCURTIS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
3.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
3.0
This rating includes all reviews, with more weight given to recent reviews.
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June 09, 2024

I was able to get a state inspection on Saturday. The service was quickly completed and the service advisor was very helpful. More

by J.MOORE3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 08, 2024

Service representative was friendly and once I told him the issue with ny vehicle he was willing to assist me the best way possible with the issue More

by Vee
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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June 08, 2024

Easy arrangements, prompt start on work and conscientious communication upon completion of work. Staff is attentive and courteous. More

by FFANDTS.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 08, 2024

I'm so glad you kept my service person when you changed names a few months ago. I trust no one but MTazi Payne to keep my service up to date. She's honest and caring!! More

by RUBYYVONNE2722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 08, 2024

Great service and everything was explained to us. service staff were gods and very friendly More

by MELLSWORTH6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 07, 2024

Great experience! The staff was friendly and took the time to explain all the issues! More

by matthan.wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Wolf
4.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 07, 2024

The wait time for my car to be service was an hour longer than usual. But everything else was fine More

by klj4u2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston villas
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June 07, 2024

Had a great experience. All issues were addressed and had my car service in a timely manner! More

by Gustavo_lo714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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