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Southern Nissan Chesapeake - Service Center

Chesapeake, VA

4.7
459 Reviews

459 Reviews of Southern Nissan Chesapeake - Service Center

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January 31, 2019

Liars If i could rate them "0", I would. Stay clear from them. Barry, the best mechanic there (so they say), told me that i needed a transfer case for my v More

by Chocchild
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Mays, Marium Barbero
Feb 22, 2019 -

Southern Nissan Chesapeake responded

Chocchild, we regret to hear that you had a negative experience with us. We understand that you’ve taken the vehicle to an independent shop, but would still like the chance to have you come back in so that we can drive with you to verify the status of your transfer case based on our original diagnosis. You’ve previously spoken with our Service Manager, Jason Mays, and he would like to speak with you again, but he has been unable to connect with you. At your earliest convenience, please contact Jason at 757-673-8045. We hope to speak with you soon. Thank you.

July 06, 2018

Awesome Customer Service Greeted quickly, took care of service needs quickly. Walked me in the waiting room and came to get me, when car was ready. Friendly, positive attit More

by Mcintyres84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Martin
Jul 17, 2018 -

Southern Nissan Chesapeake responded

Hello, we are so happy to read such a great review about Hall Nissan Chesapeake! We look forward to your next visit! Take care!

June 28, 2018

My experience was great. Well to be exact I always have a good experience when I come to this Nissan dealer that was a reason why I started coming to Hall Nissan I actually bo More

by Frankco357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Martin, Richard Stokes, Robert Bennett
Jun 30, 2018 -

Southern Nissan Chesapeake responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Hall Nissan Chesapeake! Please let us know if there is anything else we can do for you; we are more than happy to help! We hope you have a great day!

June 17, 2018

It was great! The service was great customer service from Michael was awesome and I received reasonable prices. The store is very convenient to my house and the wor More

by Anthony.Weaver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Martin
Jun 22, 2018 -

Southern Nissan Chesapeake responded

Anthony, your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day!

June 08, 2018

Awesome I have always received great customer service. I usually don't have a long wait. The staff go over and beyond to make sure I am pleased. The prices a More

by Altima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Martin, Rick Joyner
Jun 08, 2018 -

Southern Nissan Chesapeake responded

Thank you very much for your continued business. Our teams focus to respect your time, provide refreshments, complimentary WiFi and Saturday hours are just a few of the things that make Hall Nissan different. We appreciate you very much.

June 08, 2018

Great Service!!! Great service, very clean, quick with service and o had no appointment. They always take care of our car and they even washed it too!! Thanks Hall Nis More

by Grandmato3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Surles
Jun 15, 2018 -

Southern Nissan Chesapeake responded

Hello, we're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!

June 08, 2018

Oil change/Tire rotation I love Hall Nissan of Western Branch. The customer service at this dealership is awesome. Your always greeted with a smile. They listen to all you con More

by Kwill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Stokes
Jun 08, 2018 -

Southern Nissan Chesapeake responded

Thank you so much for your trust and business. Richard is amazing and we are proud that he is on our team!

May 26, 2018

Had s problem with my vehicle They put the car on computer. Found the problem and eepaired it. They were very courteous and faurly prompt. Mr Surles was very informative about des More

by Dedabren22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Surles
Jun 01, 2018 -

Southern Nissan Chesapeake responded

We are happy to have provided you with courteous and prompt service! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 25, 2018

Very satisfied Richard was polite and friendly, let me know up front the service would take a while, given all the work I requested (which I appreciate) and provided More

by Kadedra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Stokes
Jun 01, 2018 -

Southern Nissan Chesapeake responded

Your satisfaction is our top priority! If you're ever in need of more help, please let us know!

May 25, 2018

Michael is the best! Michael is the best team lead and I only see him when I have to go! He’s always friendly and knowledgeable. Thank you very much. More

by Kiwi2j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Martin
Jun 01, 2018 -

Southern Nissan Chesapeake responded

We are glad to hear you always enjoy working with Michael! We're looking forward to your next service visit with us!

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