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Southern Nissan Chesapeake - Service Center

Chesapeake, VA

4.7
460 Reviews
Call Service Center (757) 264-9866

460 Reviews of Southern Nissan Chesapeake - Service Center

Sort by
November 08, 2023

The service department was very efficient in their attention to my needs. Additionally, that same care has been consistent over the numerous visits since the purchase of my vehicle. Job well done! More

by commnab
Recommend Dealer
Yes
Employees Worked With
Unknown
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Helpful
November 07, 2023

Excellent work was done on time . Excellent. Excellent excellent very good Do good work quality work More

by VALLMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike O White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Thoman
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Nov 07, 2023 -

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Nov 08, 2023 -

VALLMON responded

Thank you for all you do. God bless an have a good Thanksgiving.

Helpful
November 06, 2023

Aftermarket work was completed I noticed my brand new rims were damaged. I have yet to contact them More

by drauger1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sydney
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Nov 06, 2023 -

Southern Nissan Chesapeake responded

"Drauger1111" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvcs@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Helpful
November 03, 2023

I've been coming to this location for several years now period the service is always excellent. More

by SGJONES99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mtazi Payne
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Nov 03, 2023 -

Southern Nissan Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful 1
November 02, 2023

Polite and friendly staff. Great communication as well as recommendations. Easy to schedule and complete services. More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Nov 03, 2023 -

Southern Nissan Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
October 27, 2023

Very friendly, fast and clean. No matter what I come to do, I am always please with the work More

by primoloco10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland
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Oct 27, 2023 -

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
October 27, 2023

I VALUE THE COMMUNICATION FROM M;TAZI PAYNE. SHE HAS ALWAYS GIVEN ME CLEAR AND HONEST ADVICE. More

by DAVISLEE1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'TAZI PAYNE
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Helpful 1
October 24, 2023

Recent change of ownership had me concerned as I'd started going to this location after my original dealership had changed hands. I was happy to discover that I was treated equally well with the new o More

by jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Ferguson
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Oct 25, 2023 -

Southern Nissan Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
October 24, 2023

Very pleasant and kind, knowledgeable and willing to help. Would highly recommend for any service needed. More

by WTILLEY1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick service department
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Oct 25, 2023 -

Southern Nissan Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
September 20, 2023

We have been a Service customer for four years. The past couple of years Mtazi Payne has been our Service Advisor. Mtazi looks at every customer as soon as they enter the Service area to them know More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mtazi Payne
Report | Print
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