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Southern Nissan Chesapeake - Service Center

Chesapeake, VA

4.7
774 Reviews

775 Reviews of Southern Nissan Chesapeake - Service Center

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June 06, 2024

Roland was awesome with keeping me updated on what was going on with my car. I was in the waiting room for almost 3 hours and Roland checked on me and kept me informed ever step of the way More

by summerealm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Southern Nissan Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 06, 2024

ALWAYS professional answered all my questions and eased all of my concerns. He was not pushy and honest. The things that make a person feel at ease at a dealership More

by JOHNTEAL33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Madsen, Quan Moore, Kym Bowen
June 06, 2024

Here lately the service hasn't been as good as it was before. I have mentioned the same noise on my last 2 visits and the noise still exists More

by Kobewest1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Southern Nissan Chesapeake responded

"Kobewest1" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvcs@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 05, 2024

Service is always easy to schedule and the customer service is top notch. No complaints here. More

by snuckles70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Roebuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

I had a good experience. I was thankful for the shuttle while my vehicle was being worked on. More

by ORVILLE_LEN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
4.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Roland Felipe is the best. He listens to my concerns, keep me up to date with the serviced. More

by karen_harrell56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

The southern Nissan dealership is a great place to take my vehicle in for all its maintenance and repair needs. More

by RONMARIANO413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

The wait was a little long… however, they were accommodating, which made a difference. Thank you.😊 More

by vet17
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

Great service. Very fast. Friendly. Amazing. Will always use this service when it is needed. More

by JEREMYREEVES926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

He understood the process getting my mother’s service 2014 Nissan Sentra and explained the needed service to make it a great experience More

by KNEAL10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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