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Southern Nissan Chesapeake - Service Center

Chesapeake, VA

4.7
774 Reviews

774 Reviews of Southern Nissan Chesapeake - Service Center

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June 11, 2024

Nice place to visit when checking on my car very nice and friendly people there More

by SHEILAJ0207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 11, 2024

Great Service and with easy access to the service center. I have no problem with this service, More

by selfjacqueline78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

Service staff polite Robles was the prices I was quoted ended up not being what I ended up paying. More

by trulyfavored
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Roebuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

I got reasonable service with reasonable cost. And quick returning the car. Compare with other dealership this is better. More

by NORI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 10, 2024

speedy service and the communication was great! tazi was an exceptional service advisor. i plan on using her for my future services More

by Kennedi.mckoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

Great location. Great service. My needs are always met at this location. I also had a really great Service Advisor Roland Felipe and Tech, Christopher Napier this ti More

by Nesha Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I also give Christopher Napier 5 starts as well. Thank you for allowing me to include him also.
June 09, 2024

I was robbed the cost of labor was $1000 an hour every project that was worked on only took about 5 minutes apiece yet the bill ended up being $1700 I’ll don’t plan on ever returning to your establishment More

by Rld3079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
M'Tazi Payne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Southern Nissan Chesapeake responded

"Rld3079" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvcs@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 09, 2024

Good but Long wait time. Appt was at 1245, for oil change left at 430 More

by FCURTIS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
3.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

Very good service for a short appointment. Thanks for estimate cost and returning my car in good working condition. More

by Mr. Malik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

I was truly impressed with the promptness of the service staff once they opened. They checked my vehicle in and had it in the shop less than 30 minutes. The quality of work was awesome and the detailed insp More

by LEWISJUNIOR61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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