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Southern Nissan Chesapeake - Service Center

Chesapeake, VA

4.7
773 Reviews

773 Reviews of Southern Nissan Chesapeake - Service Center

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June 13, 2024

Love the way Nissan is now including customers in the maintenance experience. Appreciate having the inside scoop on my car details. And the video review is great! More

by SOUTHERNBORN1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe with maintenance department.
June 13, 2024

I was very pleased with the work you all done to my car Yall always take care of me thank you More

by CLEE1964.CL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Roland has been my service guy since I purchased my car. He goes above and beyond for anything I need. I appreciate it. More

by barbara.ault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Southern Nissan Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 13, 2024

Staff was kind in answered all of my questions. Took care to keep my car clean while they were working on it More

by CONWAY.JARRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Southern Nissan Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 13, 2024

I always took my vehicles to be worked on by Nissan service dept. So far it has been a positive visit since southern has taken over. My last visit with Hall was not so good. But I gave southern another More

by Ktoverbey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

I wish to recognize the young lady who drove the courtesy vehicle. She was a very good driver and took care and precaution in traffic. I would have trusted she to drive my vehicle. More

by JRRAILEY2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Very nice and polite and professional with the service and it didn't take long. More

by AIDA.E.LOPEZ1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Southern Nissan Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 12, 2024

This dealership has always given my 1996 Nissan maxima the best care since day of purchase. Staff are professional as well as friendly. Coffee is great and free too. Kudos to M’Tazi and her team. More

by IEM1938
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

Timing is impeccable. Once on-site, the team members greet you and take your vehicle to the service bay. They keep you inform via text and face to face follow-up. I appre More

by lindaperryclarke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 11, 2024

Nice place to visit when checking on my car very nice and friendly people there More

by SHEILAJ0207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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