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Southern Nissan Chesapeake - Service Center

Chesapeake, VA

4.7
772 Reviews

772 Reviews of Southern Nissan Chesapeake - Service Center

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August 08, 2024

They are on time with the appointments and do not have long waiting times for scheduled appointments More

by ALISON Cooke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Southern Nissan Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 07, 2024

Very grateful for them doing my inspection in a timely manner and a nice surprise awaited upon completion. More

by ressecup77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 06, 2024

Was checked and helped by Service Manager Daniel Roebuck. Professional and courteous service. I am lucky to have his help. More

by litmandavid1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Roebuck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Roebuck
Aug 07, 2024 -

Southern Nissan Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 06, 2024

Great service, a bit of a wait but they take care of you. I’m glad I am a customer. More

by Savonte Chappell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Southern Nissan Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 06, 2024

Was very pleased with service and want to set up time to get the nail taken out my tire . Only wish it was brought to my attention while I had my vehicle in the shop. More

by IVYBATTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 05, 2024

Roland was very nice and professional. Kept me informed of vehicle progress of service repair. Thank you More

by LYNNEALEXANDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Southern Nissan Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 04, 2024

Service was okay but they were extremely slow. I would suggest dropping the vehicle off instead of waiting for it. More

by DEEBIRD0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None listed
Aug 07, 2024 -

Southern Nissan Chesapeake responded

We appreciate your feedback and are eager to better your return experience.

August 04, 2024

Our advisor was very informative. I felt like he was doing what was best for us as a customer. We will be calling Roland soon! More

by Noah Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Southern Nissan Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 03, 2024

Roland handled business very thankful for his great communication and ability to handle business properly. I will definitely be back to have my car serviced with southern because of this. Thanks to the More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 03, 2024

Always professional! Always courteous! Truly knowledgeable professionals every time I bring my vehicle in for services. They always take care of me and make sure that my More

by Jeremy Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Southern Nissan Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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