Southern Nissan Chesapeake - Service Center

Called and had a rather urgent repair needed on a Saturday and rep said she would alert the shop to expect me. Not a guarantee of service but at least make it more possible to do as I was in the mid Saturday and rep said she would alert the shop to expect me. Not a guarantee of service but at least make it more possible to do as I was in the middle of a 6 hour drive at 8am and miles out yet to the shop. Arrived and no such alert was given to them. The shop techs were awesome in finding a way to get a part locally and install in good time. Superb! Checked out a few trucks and got a quote which for a sale day was really not a deal at all. Coulda made a sale but lowballed me a ton on trade. I will get a new truck…but closer to me and sell the current outright. Thanks and will recommend the shop 100%! More

The customer service was great. Roland always addresses all my questions and concerns. He goes above and beyond to make sure my expectations are met. Roland always addresses all my questions and concerns. He goes above and beyond to make sure my expectations are met. More

Good people in your service department They are the best with the customer Thank you best with the customer Thank you More

They kept me well informed what was going on with my vehicle every day. It was in the shop for about a week. Answered all my questions vehicle every day. It was in the shop for about a week. Answered all my questions More

Professional and well organized. Very clean and welcoming. Like the follow up text messages with updates. Very clean and welcoming. Like the follow up text messages with updates. More

I'm very pleased with this dealership and their services. Everyone is always pleasant and helpful. I have taken my car there for service for many years and I would recommend Southern to my friends. Everyone is always pleasant and helpful. I have taken my car there for service for many years and I would recommend Southern to my friends. More

I’ve brought my car here several times and again today still has problems and I keep getting charged when true problems aren’t found still has problems and I keep getting charged when true problems aren’t found More

Service was good I would take my car back for service again nice people there again nice people there More

Simply marvelous. Great communication skills and customer service decorum. Though would be missed in present capacity, promote this individual immediately. Great communication skills and customer service decorum. Though would be missed in present capacity, promote this individual immediately. More

Friendly people, great service. Easy to make an appointment. Short wait time and comfortable waiting area. Easy to make an appointment. Short wait time and comfortable waiting area. More