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Southern Nissan Chesapeake - Service Center

Chesapeake, VA

4.7
772 Reviews

772 Reviews of Southern Nissan Chesapeake - Service Center

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August 22, 2024

Bad communication. Was ignored by staff when picking car up. The man before me was going on and on about his car. The staff member should have a least acknowledged me. More

by medicinequeen21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roland Felipe
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

Prices are too high! !! Misleading estimates Prices of parts are ridiculous Not pleased at all More

by natalio5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Wolf
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Felipe
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

I’m very satisfied with the service I received at your service department. Service was done faster than I anticipated. More

by msecb9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

They found out the problem and they it the first time they are..very good. More

by CLARENCELOCKER40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

The service department was easy to talk to and they finished my oil change quickly More

by matthew.j.davis757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

This is the very first time that I have had efficient service according to appt time at that dealership! Joe Wachner was great! I arrived at my appointment time and oil change and inspection was done per More

by YNESYATES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wachner
August 18, 2024

They were kind attentive and knowledgeable of what me and my vehicle needed at the moment. More

by BELLJONATHAN21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

I really love how they treated me at the Service team and my car was fix like it was supposed to be and Ms. Rock was very nice to me and I really appreciate everything you have done for me and from now on I More

by Ada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I only talk to Ms.Payne Thank you.
August 17, 2024

SERVICE DEPARTMENT IS FANTASTIC. TOOK ME IN AS SOON AS I ARRIVED. DID A GREAT JOB IN TAKING CAR OF MY CAR.WOULD RECOMMEND THE DEALERSHIP. More

by GARYSTUART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

I have always has quality work and assistance He is the best in assisting me with any work needed for my car. More

by juicyfruit9796
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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