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Southern Nissan Chesapeake - Service Center

Chesapeake, VA

4.7
771 Reviews

771 Reviews of Southern Nissan Chesapeake - Service Center

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August 29, 2024

Scheduled a service appointment with ease. Spoke with a service advisor immediately, no long hold time or waiting. Service was completed in a timely manner. More

by RCA23228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

She is so nice so helpful let. you no what's going.on with your car she talk and.smile I love when she work with me More

by LUVGWEN18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Never a problem with any request. Always on time and very friendly. Very fair prices. More

by Hdbyrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

Great Customer Service kept me informed and updated thanks for all you do.. Very caring and helpful More

by LESLEYTERRELL495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Felipe
4.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

Express service was completed very promptly. The wait was not bad at all and I was happy with the service coordinator. More

by lacekia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Villas
August 27, 2024

The amount of time I had to wait was terrible. 9;30 appointment took 6hrs. More

by syoungholley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

Service agent Joe was great. Phone issues really frustrating. Nice job overall. Had to order special part which was defective. Replaced no issue. Overall 5 stars minus one for ph More

by NO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe.
August 27, 2024

Great experience. I’ll be back. I e been with Hall Nissan and now I’ll stay with Southern. More

by KPJGRIGSBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Wolf
3.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
M'Tazi Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2024

My check engine light was on. I had taken it to auto zone. The man told me to put in fuel injecter liquid. Let the gas get low and put it in. We'll the light didn't go out. Broug More

by BETJTOWN3063
Recommend Dealer
No
Employees Worked With
Steve Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2024

I was very impressed with my first time using this dealership. I will definitely return again. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Felipe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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