Southern Nissan Chesapeake - Service Center

I have been dealing with this dealership since 2007 and I’ve bought numerous vehicles. They’ve always had top notch service. I’ve bought numerous vehicles. They’ve always had top notch service. More

Your manager was very attentive & let me know, clearly, the entire process. It was his excellent customer service. That convinced me to have all the work recommended completed at the same time it was the entire process. It was his excellent customer service. That convinced me to have all the work recommended completed at the same time it was extra beneficial ( for my decision to have work done there) as I was not treated as a ditzy Woman? He treated me with respect and courtesy More

My service was straight to the point with their recommendations and the service was very quick! recommendations and the service was very quick! More

Absolutely no problems whatsoever. The staff are professional and courteous, identifying problems and solutions in an easy to understand manner. Will absolutely be a repeat customer! The staff are professional and courteous, identifying problems and solutions in an easy to understand manner. Will absolutely be a repeat customer! More

They did a great job and courteous staff,they always explain the work I need and much faster than other Nissan dealership. explain the work I need and much faster than other Nissan dealership. More

It's been great and the people super 👌 and super motivated and polite 👍 👏 and knowledgeable motivated and polite 👍 👏 and knowledgeable More

Service advisor were not available when arrival and my service advisor was out. Service was unsatisfactory since my oil change and vehicle inspection took 3-1/2 hours. Had to request a oil change sticker service advisor was out. Service was unsatisfactory since my oil change and vehicle inspection took 3-1/2 hours. Had to request a oil change sticker for my windshield. Had to wait extra time for vehicle to be brought around for vehicle pick up. More

I called in for an appointment, it was never scheduled, I didn't receive a text I sill arrived at appointment time. didn't receive a text I sill arrived at appointment time. More

The service experience was ideal and Preston gave me all the information of what my car needed!!! the information of what my car needed!!! More

Called and had a rather urgent repair needed on a Saturday and rep said she would alert the shop to expect me. Not a guarantee of service but at least make it more possible to do as I was in the mid Saturday and rep said she would alert the shop to expect me. Not a guarantee of service but at least make it more possible to do as I was in the middle of a 6 hour drive at 8am and miles out yet to the shop. Arrived and no such alert was given to them. The shop techs were awesome in finding a way to get a part locally and install in good time. Superb! Checked out a few trucks and got a quote which for a sale day was really not a deal at all. Coulda made a sale but lowballed me a ton on trade. I will get a new truck…but closer to me and sell the current outright. Thanks and will recommend the shop 100%! More