Southern Nissan Chesapeake - Service Center

Great customer service. Appreciate the video that is sent showing the work that is completed. Appreciate the video that is sent showing the work that is completed. More

Good communication and follow up to customer concerns. Service was on time and very thorough. Service was on time and very thorough. More

The dealership is good. The service department always delivers and keeps me updated on the status of my vehicle The service department always delivers and keeps me updated on the status of my vehicle More

They have help me in all truck needs without hesitation. As well as providing me with transportation until repairs are completed. Thank alot. As well as providing me with transportation until repairs are completed. Thank alot. More

Pricing seems pretty fair for the services they provide. It is my primary choice for maintenance/ service for my 2018 Altima SV. However, 4 services were recommended to me that have already been completed a It is my primary choice for maintenance/ service for my 2018 Altima SV. However, 4 services were recommended to me that have already been completed and they were done HERE...1 was performed last November (CVT transmission fluid exchange), and the other 3 were performed 3 months ago (Spark Plug replacement, coolant system flush/fluid exchange, and Induction System service). Service Rep should've seen that it's been a little over 33k miles since the CVT service and 13k+ miles since the other 3 recommended services. If I had someone other than myself bring in my vehicle, they may have been led to think that these items really needed to be done now. Good thing I have a good memory and keep detailed records of completed services. My fluid levels and clarity didn't warrant any of these recommended services. More

Joe the adviser did a great job. The work on my rogue was done in great time. The work on my rogue was done in great time. More

Quick state inspection I was in and out with no problems. Car was completed ahead of time Car was completed ahead of time More

M’Tazi has always been quite informative and helpful. Look forward to seeing her each time I visit. Look forward to seeing her next time. Look forward to seeing her each time I visit. Look forward to seeing her next time. More

Person was unfriendly, made little or no eye contact. Never explained duration of job to be performed. Never explained duration of job to be performed. More

The customer service is excellent! I didn’t have an appointment to have my car worked on and they had time to get to it and the wait time for my car wasn’t long at all. I didn’t have an appointment to have my car worked on and they had time to get to it and the wait time for my car wasn’t long at all. More