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Southern Nissan Chesapeake - Service Center

Chesapeake, VA

4.7
1,087 Reviews
Call Service Center (757) 264-9866

1,087 Reviews of Southern Nissan Chesapeake - Service Center

Sort by
February 09, 2024

My first time there and it was an amazing experience. They explained recommendations and help me thru all questions More

by Dantaehunt
Recommend Dealer
Yes
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Feb 13, 2024 -

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 09, 2024

It was nice I didn't have to wait they took my car soon as I got there and it didn't take that long Thanks you More

by shavice225
Recommend Dealer
Yes
Employees Worked With
M'TAZI PAYNE
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Feb 13, 2024 -

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 08, 2024

Very easy to schedule and communicate with, car runs good Nice Loved the inspection video More

by Lewischelseal26
Recommend Dealer
Yes
Employees Worked With
Roland
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Feb 08, 2024 -

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 08, 2024

Extremely professional and kept me up to date They contacted me a couple of times to try and figure out why the ngone light had come on as there were no stored codes More

by dhooker8
Recommend Dealer
Yes
Employees Worked With
Don't remember her name
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Feb 08, 2024 -

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 08, 2024

Very fast, professional and courteous. Team explained everything. Did complete state inspection and made suggestions to keep vehicle running efficiently. More

by derwinsr
Recommend Dealer
Yes
Employees Worked With
Roland
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Feb 08, 2024 -

Southern Nissan Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 10, 2023

The service was very good and fast and the price for repairs were excellent, I was extremely impressed. More

by JAMESHENDRICKS1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike O White
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November 09, 2023

I was there for state inspection, the service was reasonably quick. I did have an appointment. More

by whit3813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
david rose
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Nov 09, 2023 -

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 08, 2023

The service department was very efficient in their attention to my needs. Additionally, that same care has been consistent over the numerous visits since the purchase of my vehicle. Job well done! More

by commnab
Recommend Dealer
Yes
Employees Worked With
Unknown
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November 07, 2023

Excellent work was done on time . Excellent. Excellent excellent very good Do good work quality work More

by VALLMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike O White, Chris Thoman
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Nov 07, 2023 -

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Nov 08, 2023 -

VALLMON responded

Thank you for all you do. God bless an have a good Thanksgiving.

November 06, 2023

Aftermarket work was completed I noticed my brand new rims were damaged. I have yet to contact them More

by drauger1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sydney
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Nov 06, 2023 -

Southern Nissan Chesapeake responded

"Drauger1111" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvcs@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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