Southern Nissan Chesapeake

To Whom It May Concern: It's always been a pleasure To Whom It May Concern: It's always been a pleasure dealing with Hall Nissan (Chesapeake), and specically Mr. Rick Joyner. Over the course of th To Whom It May Concern: It's always been a pleasure dealing with Hall Nissan (Chesapeake), and specically Mr. Rick Joyner. Over the course of the last few years, I've purchased two new vehicles (plus 1 new leased vehicles) from this dealership. The customer service and friendliness that Mr. Joyner demonstrated was superior to any other sales consultant I've ever dealt with. Mr. Joyner is THE sales consultant who will make the business transaction (or shopping experience) fun & simple. There's no hassle (which is one of the main criteria for me) whatsover. Dealing with Hall Nissan -- and again, Mr. Joyner specifically -- brings truth to the saying: "The customer is always right." I will continue to purchase my new vehicles from Hall Nissan (usually every 18 to 24 months) and will always seek out Rick Joyner. Regards, Thomas Bock Contractor for the Department of Defense (DoD) http://www.thomasbock.net More

Outstanding service from the initial talk with the service manager, Jim, who understood my problem with the cruise control to the service adviser, Rick who always knew what was going on with my vehicl service manager, Jim, who understood my problem with the cruise control to the service adviser, Rick who always knew what was going on with my vehicle any time I asked. Quick service with a smile. Prices were reasonable as well. I am a return customer because of their great service. More

From the very beginning the service I received in buying my Nissan Quest was the best. Rick and Mike quickly introduced themselves in a very polite and professional manner. I found exactly what I wanted an my Nissan Quest was the best. Rick and Mike quickly introduced themselves in a very polite and professional manner. I found exactly what I wanted and Rick immediately answered all questions as we went over the vechicle. After the test ride I was sold. He showed me all the features, and the whole package that came with buying a car at Hall. I was able to get the monthly payment I wanted, and it wasn't a big hastle. I felt as I was treated fairly and was not going to be taken advantage of because I was a woman buying a car. During this time, Rick made sure to include my kids in the decision. He really took the time to get to know them. He made sure we were taken care of such as: coffee for mom,tv/play room & snacks for the kids. You don't realize that something so small is huge when buying a car! It was late when we finalized the deal, so I wasn't able to drive off the lot immediately. First they insisted that it was to be cleaned up and had a full tank of gas. Also, I had my own vehicle that had to be driven home. Rick was aware of my busy schedule and offered to bring the car to my home the following day. He insisted even though it was his day off! My new Quest was in my drive way at 1:00pm, just in time to get to my son's baseball tournament. I also want to thank Sharon who was so kind and caring. She made me feel that all paper work would be handled correctly. If I needed her at any time she would be there. Thank you Hall for making my buying experience the best it could be :) Word of mouth is the best advertisement and you can count on me to spread the word about your dealership! Thank you, Madre Collins More

Hall has made owning a Nissan pure pleasure. Since 2006 I have been loyal in buying & service. No pressure, no gimmicks, and ability to work the deal and get delivery accomplished quick & efficient. Hats I have been loyal in buying & service. No pressure, no gimmicks, and ability to work the deal and get delivery accomplished quick & efficient. Hats off to Rick and Mr. Everett. Keith new car (sales)too. The office Mgr made complete disclosure of packages, GAP, warranty, and protection. I chose Hall Nissan because of initial product satisfaction, a 2006 Nissan Altima 2.5 S. A very satisfied experience negotiating then. Topped with excellent service and support for warranty service at 43,000 miles for front wheel bearing failure (car maintained 28mpg still) took it in stated my concern over noise, diagnosed as stated. Car was set up next Monday for service and delivered that afternoon. That Altima had an average MPG of 29.7, 58 miles per day round trip through heavy and S-L-O-W tunnel traffic. Not really set to trade, in February 2009 just wanting to look at a newer model - Rick said "drive it". Of course I was impressed, but the economy is bad right? Hall made a terrific DEAL! My apprehension relieved because I was trading into a NEW CAR with payments $15.00 per month higher than the car I was "satisfied" with. Budget was my wife's concern, I have to drive it so I appreciated the improved cabin, sunroof, Ipod compatibility, improved handling (that CVT is something), KEYLESS (really) features, service, and of course that REAL Handshake that Rick Joyner gives for doing business with him. I am sure my wife's 2006 Mountaineer will trade for the Murano or Pathfinder in the future. More

I visited this dealership on 3/6 looking to buy a 2009 Nissan Altima S with the SL package. My husband and I were very clear about the features we were looking for. Basically, we want the car to be full Nissan Altima S with the SL package. My husband and I were very clear about the features we were looking for. Basically, we want the car to be fully loaded, but without Navigation. Mr. Roberts, the Sales Manager, quoted us a price that I was not happy with. I knew he could do better. So we thanked him for his time and left. Let me also add that while we were there, he felt it necessary to criticize other Nissan dealerships while trying to make us believe that Hall Nissan of Chesapeake was "the best." Over the weekend, we shopped both online and by phone. While online, my husband put out our information which prompted a call from Hall Nissan of Chesapeake's online service. Again, we were very thorough in specifying the features we were looking for. We told them of a price we were given by an out of the area dealership and they told us they would match it. Mr. Roberts called us to confirm the features and pricing and we came to a preliminary agreement. I was to come into their dealership on 3/10 to "seal the deal." As my husband was in the vicinity of their dealership prior to my scheduled appointment time, I asked him to stop by and look over the vehicle. It was not the car I specified. It did not have the Bose stereo, dual temperature controls, or Bluetooth. I believe it may have also lacked fog lights, but I can't be certain. At that time, Mr. Roberts told my husband that this was the vehicle he could offer us at the price he quoted. Mr. Roberts nor Hall Nissan of Chesapeake cannot plead ignorance. On the evening of 3/10, he wrote down exactly what we were looking for in a vehicle. That information was relayed and verified twice more through his online sales department and then with Mr. Roberts himself over the phone. I find Mr. Roberts, as a representative of Hall Nissan of Chesapeake, to be highly deceptive in his business dealings. If he GAVE me a car, I wouldn't take it as their would be strings attached. BEWARE!!!!!!!!! More

My husband and I had a wonderful experience at Hall Nissan in Chesapeake, VA. Our salesman, Kyle Snowden, was a pleasure to have and we did trade our 2008 VW Jetta in for a 2009 Nissan Rogue. Our first Nissan in Chesapeake, VA. Our salesman, Kyle Snowden, was a pleasure to have and we did trade our 2008 VW Jetta in for a 2009 Nissan Rogue. Our first time with a Nissan dealer, and it was great!!! Bev Herbel, Suffolk,VA More

Charles and Ann at Hall nissan did a excellent job of getting us in our first new care! Charles and Ann truly went out of there way to get us in a vehicle and get us the best deal out there!I would total getting us in our first new care! Charles and Ann truly went out of there way to get us in a vehicle and get us the best deal out there!I would totally recommend Charles and Ann any day! They show alot of dedication for the best customer service,i dont think you find that great of service anywhere else but HALL NISSAN with Ann and Charles and thats the truth! EXCELLENT JOB TO Charles Townsend and Ann Penn!!!!!!!!!!! THANKS A MILLION Ashley and Zack! More

my total experiance with the whole hall nissian team was wonderful. I talked with the guys telling them what I was looking for and once we discussed payment range it was a done deal from there. I highly rec wonderful. I talked with the guys telling them what I was looking for and once we discussed payment range it was a done deal from there. I highly recommend anyone to see Charlse or Tom for any automotive needs.I have purchased many vehicles this was the smoothest transaction and purchase I have ever incountered. THANKS GUYS!!!! More

I just had the most wonderful experience buying a new 2009 Versa SL at Hall Nissan Chesapeake. My sales consultant, Chadd Ransom, was personable, friendly, and helpful, as was Mike Roberts, the Sales Ma 2009 Versa SL at Hall Nissan Chesapeake. My sales consultant, Chadd Ransom, was personable, friendly, and helpful, as was Mike Roberts, the Sales Manager. I went in only to look at a Versa, but they worked up a deal I couldn't refuse! I wanted Arctic Blue and they found one in Virginia Beach and had it brought in. When I went to pick it up today, Ann Penn walked me through the car's features, just as Chadd had done when we went for a test drive the day before. He also made sure I was comfortable with all the "bells & whistles" before I drove my new Versa away. I will definitely spread the word about this dealership and these great people! And I'm already loving my new car!! ps I'm not rating the "Quality of Work" since I believe that refers to the Maintenance Dept., which I haven't had any dealings with yet, but I have a feeling they're going to be a "5", too! Beth Harris More

I would recommend Hall Nissan to all my friends, Everyone that I came in contact with was very helpful and Nice. All of our questions were answered and I feel we got the best deal possible. Kyle Snowden was that I came in contact with was very helpful and Nice. All of our questions were answered and I feel we got the best deal possible. Kyle Snowden was Very knowledgeable and very easy to work with. He was not pushy and made us feel like we were his only customer. He had to find my daughters car due to all the extra's she wanted and kept us informed. You should know that Kyle was very helpful thru the process and we would not hesitate to buy from him again. He is excellent More