Southern Motors Springfield

They wanted me to agree to pay 2 hours labor for warranty work. Because of rust on exhaust manufold bolts. I guess mechanics can't remove them without breaking them??? After arguing with Jessica I told her o work. Because of rust on exhaust manufold bolts. I guess mechanics can't remove them without breaking them??? After arguing with Jessica I told her obviously she has shi**y mechanics if they can't do something like that. To which she yelled I wouldn't talk about her mechanics that way and hung up on me. This is why relationships in the workplace is a very bad idea. When i went to dealership after work, they just handed me my key. No discussion or anything. Just BYE. This is the second time this woman has lied to me. I was going ro trade the truck on a 2500 Cummings they had, but once wife found out what happened, she said to find one somewhere else. Long story short, do yourself a favor and go somewhere else for service. Jessica doesn't have the temperament to be in management. She has cost that dealership too many loyal customers. xxxx, I was one of them. More

As a customer of Springfield Chrysler Auto Mart Inc. located at 1500 GA Highway 21 S Springfield, GA 31329 I flew to Savanah from NY to buy a Mercedes-benz Metris from them. At the time of checkou located at 1500 GA Highway 21 S Springfield, GA 31329 I flew to Savanah from NY to buy a Mercedes-benz Metris from them. At the time of checkout, they assured me that the car was in perfect technical condition and that their service department checked everything, after that I left GA for NY. After 6 hours of driving Check engine, ABS, prevention collision assist lights came on . I immediately stopped at the rest area and sent a message to the company manager and informed about what had happened. I asked him for help as I did not know what to do and asked why they sold me a car in poor technical condition, although they promised that the car had no problems. He told me that I was in charge of the car after she left their territory and could not do anything. And he suggested that I go to the nearest shop for repairs. Since it was Sunday I only found a small repair shop in NJ. They hooked up a computer and did computer diagnostics and found many problems. Then I was asked to pick up the car and cancel the car loan. Mr. Scott said he couldn't do it. Having not reached NY, I had to leave the car in NJ and go to NY by taxi, since further control of this car was not safe. I also told the dealer all this and asked to cancel the deal, but he again refused and offered that he could send it to the Mercedes-benz dealership for repairs. As a result, the car was sent for repair, which was estimated at $ 2231, for which I have to pay. It turns out that I bought a car for almost $ 30,000, issued a loan, and still have to pay for repairs without a car for 3 weeks. Considering my bad experience with this dealership, I would not advise anyone to buy a car from them. They deceived me that the car is in excellent technical condition and when signing the documents they hid that the car has many problems. If you do not want to have problems with your car, do not buy a car from this dealer. More

I had my ram 1500 eco diesel in for service , not only was on time it was actually done before promised . I have but several vehicles here and always had a positive experience , and the service is great ! was on time it was actually done before promised . I have but several vehicles here and always had a positive experience , and the service is great ! I wanted to say the service manager really has this operation running at its finest , thank you for making this easy and satisfying More

I had a warranty issue and they got me right in for appointment. Did not take long and they were very friendly, courteous and professional appointment. Did not take long and they were very friendly, courteous and professional More

Very professional service all around. I called looking for specific features for a Gladiator within a general price range. They provided the price and features I was looking for, with no hassles and compl for specific features for a Gladiator within a general price range. They provided the price and features I was looking for, with no hassles and complete transparency - to include a very fair trade in - and even managed to beat the financing that I had separately secured. Easiest car purchase I have ever made, and I will definitely refer friends and family to them in the future. More

I have purchased vehicles from this dealership and sent friends and family since 1997. Friendly, knowledgeable, and overall great customer service. Never had any problems whatsoever and would recommend the friends and family since 1997. Friendly, knowledgeable, and overall great customer service. Never had any problems whatsoever and would recommend them highly. More

Fantastic customer service!!! Thank you Jeffrey! Thank you again. Your service to my wants and needs were outstanding! Jeffrey is an excellent salesman. No pressure, no run~around and personable. If Thank you again. Your service to my wants and needs were outstanding! Jeffrey is an excellent salesman. No pressure, no run~around and personable. If anyone I know ever asks where to look for a new or used vehicle, i'm sending them your way. After that debacle at Jimmy Britt of Statesboro, I was going to just throw in the towel. I'm so very glad I didn't give up the search! Thank you again for your wonderful service, warm atmosphere, and accommodating hospitality. Best Regards Kathryn Counts More

The guys seemed to do well with my vehicle, but my husband was very dissatisfied with service They took longer than expected, while service was to be working on his truck the guy walked away to visit husband was very dissatisfied with service They took longer than expected, while service was to be working on his truck the guy walked away to visit with salesman. They left lots of freeze all over his interior. Unacceptable treatment of my husbands and his vehicle. More

Billie is very helpful, resourceful, and provides clear and informed explanations regarding the service required, and recommended path forward. Billie managed an issue with my Pacifica until it was resolv and informed explanations regarding the service required, and recommended path forward. Billie managed an issue with my Pacifica until it was resolved - thank you ! More

The best service department I’ve ever experienced. Jessica can’t be beat. I will drive three hours to this location, just for an oil change. Jessica can’t be beat. I will drive three hours to this location, just for an oil change. More