Southern Motors Savannah CDJR

Found the perfect truck for my needs. Told him what I was looking for and he found the truck I needed. I’m very happy with the service I received here! looking for and he found the truck I needed. I’m very happy with the service I received here! More

The employees were polite and helpful. Even though the buying process is time consuming, I had a pleasant conversation with them. Also, the place was very clean (including restroom). Good experience. buying process is time consuming, I had a pleasant conversation with them. Also, the place was very clean (including restroom). Good experience. More

I expected to be shammed I went to the dealership just to look and expecting to he harassed on the lot but was approached by a salesperson who gave me plenty of space but was I went to the dealership just to look and expecting to he harassed on the lot but was approached by a salesperson who gave me plenty of space but was still attentive and made the process very easy. TC was very knowledgeable and took his time to be sure I had what I wanted. This was the easiest sale I have ever made and I purchase a lot of vehicles. You guys should go check them out. Step One has a great crew and they truly are good people who just want to help you. More

HORRIBLE SALE AND HORRIBLE SERVICE This dealership is full of unprofessional/unknowledgeable employees especially the service advisers. I will Make sure this place get placed on the bl This dealership is full of unprofessional/unknowledgeable employees especially the service advisers. I will Make sure this place get placed on the blacklist, this dealership does not deserve to do business with soldiers for their lack honesty and poor communication skills. They never “know” anything. Also they have very poor customer service USAA also agreed and have all conversations documented. This place needs to be flushed, and have some workers there who enjoy what they do Mr. Fernando. More

Unethical We saw the car we wanted at this dealership. We were going to travel 6hrs to pick up. We talked to them about reserving the car and putting money do We saw the car we wanted at this dealership. We were going to travel 6hrs to pick up. We talked to them about reserving the car and putting money down. The dealership used us to get the highest price on the car. While waiting on the final price out the door ...and waiting ...and waiting ..we called. They would not return our calls. Finally reached someone and they said " Oh we are sorry we sold that car last night". We told them we had never be treated like this on a purchase and how unethical they were. Later searched the Internet to find various posted prices on that car from the same dealer in attempts to get the highest price. We tried to appeal to them by saying we know you wouldn't like to be treated in such a manner. They simply said we are sorry we would be glad to locate another vehicle for you. We couldn't trust them after that. We decided to contact BBB so others would not have the experience we did. I would not recommend this delearship to anyone. More

Bad service dept/ overpriced Brought my 2009 town and country in for an oil change and dpms sensor replacement. Told me each sensor would cost 108 dollars for each, needed 4 and Brought my 2009 town and country in for an oil change and dpms sensor replacement. Told me each sensor would cost 108 dollars for each, needed 4 and the install would be a total of 700. Found them online for 30 dollars each. After car was done with oil change and then putting a valve stem in the tire, three days later and 92 dollars, the left rear tire was making a groaning noise. I drove back to the dealership to inquire what the noise is and if they did a test drive before releasing it. The service dept rep said, they're "supposed to", but didn't. After 40 more minutes, a bearing is going bad. Go somewhere else! Decided to see about buying a new Pacifica. So far it's overpriced and they don't understand the power of the internet with the ability to see other prices at other dealers. They undervalue your trade in and then ask you to "meet in the middle" of a high sticker price which isn't realistic. More

Awesome experience On vacation 7-7-2016 decided to go look at a Ram 2500 diesel at auto nation . The trip started off great with the help of salesman Tim shropshire he On vacation 7-7-2016 decided to go look at a Ram 2500 diesel at auto nation . The trip started off great with the help of salesman Tim shropshire he was very knowledgeable and extremely helpful. We came back the next day to meet two more helpful people in Denise and Paul the purchase was quite a pleasure. Highly recommend this team. More

DO NOT PATRONIZE THIS BUSINESS! The modern car dealership is fading for the far superior CarMax business model and this place is a perfect example of why that is true. Kenneth, my s The modern car dealership is fading for the far superior CarMax business model and this place is a perfect example of why that is true. Kenneth, my salesperson, lied about the price and condition when I test drove my car, then lied several times when we were completing the We Owe You (which means the things they will fix before delivery of your car). They did not properly satisfy the We Owe You and tried to get out of provisions in the contract after they cashed my $21,000 check until I personally came down there and spoke to a manager for a very long time until he realized they had to honor my contract. I called them several times with no responses from management. Fortunately, I have a degree in journalism and am taking the next step. I am currently writing an article on the death of the dealership citing my experiences at Carl Gregory of Savannah as the main example. I will link to the article as soon as it is finished. Again. AVOID THIS BUSINESS! More

i was ripped off They sold me a damaged vehicle as new, it had body filler and a broken weld. took a 12000 hit had to trade it in They sold me a damaged vehicle as new, it had body filler and a broken weld. took a 12000 hit had to trade it in More

BOTCH Oil Change!!!! Brand new Dodge Citadel Fully Loaded Durango and the first oil change was horrific! Oil was spilled all in the engine, all over the hood of the car.. Brand new Dodge Citadel Fully Loaded Durango and the first oil change was horrific! Oil was spilled all in the engine, all over the hood of the car...windows and even smears on the inside.... More