Southern Motors Savannah CDJR

I couldn’t have asked for a better buying experience! My salesperson was a very nice young lady who explained everything to me in terms I could understand, that’s very important for a woman going into a dea salesperson was a very nice young lady who explained everything to me in terms I could understand, that’s very important for a woman going into a dealership not knowing anything. I will recommend Ali and this dealership to everyone I know! Thank You! More

I bought a 2018 Dodge Ram, and let me tell ya. “IT GETS THE JOB DONE”! T.C (SALESMAN) helped me from start to finish. THE JOB DONE”! T.C (SALESMAN) helped me from start to finish. More

New Vehicle A big thank you to Ali for answering all questions and concerns I had, which helped me to decide which vehicle to purchase. She is knowledgeable and A big thank you to Ali for answering all questions and concerns I had, which helped me to decide which vehicle to purchase. She is knowledgeable and very personable. I will recommend Ali to all my friends. More

The professional team at Step One Automotive Group we’re fantastic and my sales professional TC really went out of his way to ensure all my needs were satisfied. Everything from testing different models to fantastic and my sales professional TC really went out of his way to ensure all my needs were satisfied. Everything from testing different models to navigating the no hassle buying experience, financing, and finally following up with me after the sale has been quite commendable. I looking forward to continuing to do business with these folks in the future. More

Found the perfect truck for my needs. Told him what I was looking for and he found the truck I needed. I’m very happy with the service I received here! looking for and he found the truck I needed. I’m very happy with the service I received here! More

The employees were polite and helpful. Even though the buying process is time consuming, I had a pleasant conversation with them. Also, the place was very clean (including restroom). Good experience. buying process is time consuming, I had a pleasant conversation with them. Also, the place was very clean (including restroom). Good experience. More

I expected to be shammed I went to the dealership just to look and expecting to he harassed on the lot but was approached by a salesperson who gave me plenty of space but was I went to the dealership just to look and expecting to he harassed on the lot but was approached by a salesperson who gave me plenty of space but was still attentive and made the process very easy. TC was very knowledgeable and took his time to be sure I had what I wanted. This was the easiest sale I have ever made and I purchase a lot of vehicles. You guys should go check them out. Step One has a great crew and they truly are good people who just want to help you. More

HORRIBLE SALE AND HORRIBLE SERVICE This dealership is full of unprofessional/unknowledgeable employees especially the service advisers. I will Make sure this place get placed on the bl This dealership is full of unprofessional/unknowledgeable employees especially the service advisers. I will Make sure this place get placed on the blacklist, this dealership does not deserve to do business with soldiers for their lack honesty and poor communication skills. They never “know” anything. Also they have very poor customer service USAA also agreed and have all conversations documented. This place needs to be flushed, and have some workers there who enjoy what they do Mr. Fernando. More

Unethical We saw the car we wanted at this dealership. We were going to travel 6hrs to pick up. We talked to them about reserving the car and putting money do We saw the car we wanted at this dealership. We were going to travel 6hrs to pick up. We talked to them about reserving the car and putting money down. The dealership used us to get the highest price on the car. While waiting on the final price out the door ...and waiting ...and waiting ..we called. They would not return our calls. Finally reached someone and they said " Oh we are sorry we sold that car last night". We told them we had never be treated like this on a purchase and how unethical they were. Later searched the Internet to find various posted prices on that car from the same dealer in attempts to get the highest price. We tried to appeal to them by saying we know you wouldn't like to be treated in such a manner. They simply said we are sorry we would be glad to locate another vehicle for you. We couldn't trust them after that. We decided to contact BBB so others would not have the experience we did. I would not recommend this delearship to anyone. More

Bad service dept/ overpriced Brought my 2009 town and country in for an oil change and dpms sensor replacement. Told me each sensor would cost 108 dollars for each, needed 4 and Brought my 2009 town and country in for an oil change and dpms sensor replacement. Told me each sensor would cost 108 dollars for each, needed 4 and the install would be a total of 700. Found them online for 30 dollars each. After car was done with oil change and then putting a valve stem in the tire, three days later and 92 dollars, the left rear tire was making a groaning noise. I drove back to the dealership to inquire what the noise is and if they did a test drive before releasing it. The service dept rep said, they're "supposed to", but didn't. After 40 more minutes, a bearing is going bad. Go somewhere else! Decided to see about buying a new Pacifica. So far it's overpriced and they don't understand the power of the internet with the ability to see other prices at other dealers. They undervalue your trade in and then ask you to "meet in the middle" of a high sticker price which isn't realistic. More