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Southern Motors Acura - Service Center

Savannah, GA

4.6
68 Reviews

68 Reviews of Southern Motors Acura - Service Center

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June 18, 2024

Very good customer service. The service wait area is nice. The diagnostic text was convenient. More

by Ab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shareen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Southern Motors Acura responded

Hi Ab, thank you for taking the time to leave a review for us at Southern Motors Acura. We're happy we could meet your expectations!

June 18, 2024

My service at Southern Motors Acura has always been pleasant. I have gotten many things on my car fixed and it has always been done with integrity. I have never needed to get things redone when they ar More

by satchel1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Rhinehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shareen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geroge Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rico Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Driggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Southern Motors Acura responded

Satchel1227, we're so glad that we were able to go above and beyond your expectations!

June 17, 2024

the only concern was having to wait time was over an hour to have service completed More

by LUTHER.PORCENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shareen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Southern Motors Acura responded

Luther.porcena, reviews like this give us motivation and help us ensure we provide high-quality care. We promise to continue to improve.

June 17, 2024

Absolutely wonderful experience as always! Shareen goes above and beyond to take care of my car as well as me - she is professional and knows her stuff. Highly recommend! More

by LORIGAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shareen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Southern Motors Acura responded

Thank you, and have a fantastic day!

June 15, 2024

They were very professional and got the job done,. I always bring my car in to be serviced when it is needed More

by velvet.wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shareen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Southern Motors Acura responded

We're happy to hear you had such a positive experience with our team!

June 12, 2024

Excellent customer service and always get the job done quickly and get me back on the road More

by mcl462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Rhinehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shareen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Southern Motors Acura responded

Thank you so much for the positive review!

June 10, 2024

Norm is wonderful, as always! Thank you for the excellent customer service! It is always great working with this team! More

by tpatels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norm in the service department
Jun 12, 2024 -

Southern Motors Acura responded

Thank you for the great review. We are glad that we were able to go above and beyond your expectations!

June 10, 2024

My wife and I always use Southern Motors Acura, we currently own 4 of them. Service is amazing there, Norman and Shireen really look out for their customers, making it a pleasant experience. Even thou More

by J.goodmetal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Rhinehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shareen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norman Busby
Jun 12, 2024 -

Southern Motors Acura responded

Thank you so much for the positive review!

June 08, 2024

Very nice service lady she helps me good and clean service aria I appreciate them More

by SIVALP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shareen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Southern Motors Acura responded

Hi Sivalp, thank you for taking the time to leave a review for us at Southern Motors Acura. We're happy we could meet your expectations!

June 08, 2024

Bad phone services; courteous folks in desks at service area. Terrible wait time on repairs. My car was there for two weeks; I was blessed to be able with my son and family as my hotel. What on earth woul More

by charlottecoursey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shareen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan in Service
Jun 08, 2024 -

Southern Motors Acura responded

Thank you for your candor. It was a pleasure speaking with you, and it is my promise as the General Manager to get these problems corrected prior to your next visit. I look forward to seeing you at your next oil change. Chris Edenfield General Manager

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