Southern Motors Acura - Service Center

Shareen and the team were very helpful in addressing my vehicle service needs, even saving me hundreds with the costs of tires. I have been coming to them for years and will continue to do so, highly recom vehicle service needs, even saving me hundreds with the costs of tires. I have been coming to them for years and will continue to do so, highly recommend them. More

Know Shareen for years. Very personable, capable and professional.Dealership sparkling clean and service timely Very personable, capable and professional.Dealership sparkling clean and service timely More

Excellent service from the time of setting the appointment to the time of picking the vehicle up. appointment to the time of picking the vehicle up. More

This dealership is like none other! ! Had my vehicle for 3 weeks $395 later with no courtesy vehicle to use!! My trunk was leaking ( on a 1.5 year old 2023 MDX). The parts were 18.72 the ! Had my vehicle for 3 weeks $395 later with no courtesy vehicle to use!! My trunk was leaking ( on a 1.5 year old 2023 MDX). The parts were 18.72 the labor was $370. And to top it off- the “courtesy wash and vacuum-was trash- my vehicle was in fact not vacuumed! And refuse from the repair was still in the trunk! I regret getting my vehicle from this dealership and was cautioned not to buy from there didn’t listen!! Spoke with Chris and he was no help. Please if your reading this go elsewhere to buy your Acura. The story- I found that my turn was leaking and called and took my vehicle in so that it didn’t sustain any further water damage. I was first told by Chris that the mechanic found a lose plug near the rear brake that was leaking. This wasn’t listed on the bill ( after further “diagnostics” it was determined that it was NOT malfunction of the vehicle and therefore the owner was responsible for the vehicle leaking due to build up of debris. I have a 2010 Acura that sits in the same place as the MDX and NEVER leaked- with the same debris falling from the trees. I’m completely and utterly dissatisfied with Southern Motors Acura!! I now understand why they received negative reviews- they deserve them. I only wish that I had listened and went elsewhere! Words can’t adequately express my dissatisfaction. I do believe that I should have paid something but not the entire bill BECAUSE a practically new vehicle should not leak no matter what! And when they repaired it “ they applied glue to the grommets”?? Well, if it had been glued prior I wouldn’t have had to take it in! Ridiculous. And Norman Busby- shame on you! Everytime I’ve made a complaint about my vehicle you’ve had some xx excuse or rationale! More

A great customer oriented dealership I keep returning for new vehicles end of lease time after end of lease time AND I rely on their superb service department for all service needs which are minimal due to t new vehicles end of lease time after end of lease time AND I rely on their superb service department for all service needs which are minimal due to the reliability of Acura SUVs. More

I always enjoy working with Shareen! She is always very nice, professional and communicates well! She is always very nice, professional and communicates well! More

Great always and they service my Ford F-150 truck. Go there always with Norm. Go there always with Norm. More

Southern Motors Acura has always treated me with the upmost respect!! The sales department and service department are great. upmost respect!! The sales department and service department are great. More

Minimum word requirements for reviews are designed to prevent negative reviews. Usually those who have a negative review won't waste time on a review. But I'll waste all the time it takes...southern moto prevent negative reviews. Usually those who have a negative review won't waste time on a review. But I'll waste all the time it takes...southern motors Acura, service specifically, is unprofessional and severely lacking. More

They fixed the issue with my Acura on the first attempt. I have had the Acura for 10 years and I always take it to them for all service & repairs. I have had the Acura for 10 years and I always take it to them for all service & repairs. More