Southern Motors Acura - Service Center
Savannah, GA
68 Reviews of Southern Motors Acura - Service Center
Everyone at the dealer is very nice, but It should not take over 2:15 to do a planned, basic oil change/tire rotation/inspection. take over 2:15 to do a planned, basic oil change/tire rotation/inspection. More
Takes care of the customer as quickly and effectively as possible. I wish I was local so they could take care of my regular maintenance. possible. I wish I was local so they could take care of my regular maintenance. More
The original appointment made was for an oil change and for the car to be diagnosed as to what was or what I felt was wrong with the car. I had contacted the dealership a week prior to make the appointment for the car to be diagnosed as to what was or what I felt was wrong with the car. I had contacted the dealership a week prior to make the appointment to ensure I had a courtesy card to take with me. When I arrived at your dealership, I was told they had absolutely no record of a courtesy car to be provided to me. Nonetheless, I sat at your dealership for two hours for an oil change. In addition, your service advised me that the cabin air filter needed to be replaced. Which I agree. However, a charge of 69.95 to replace the air filter is absurd. That actually should’ve been a nice courtesy to your customer. I went to auto parts purchased the cabin air filter and it took me not even five minutes to replace it. Total cost, a fraction of your price. Sorry, Southern motors, this is not the first time I’ve heard of your dealership going downhill. It’s a shame, as my car used to be serviced at your location when first purchased. I have family members who have purchased from your dealership, and they have said the same thing. The service Has simply just gone down the tubes. More
Always thoughtful. Very concerned that my car gets the service it needs. Thank you very much. Very concerned that my car gets the service it needs. Thank you very much. More
The staff was very friendly and the dealership was clean! Will come back for my next car service. Will come back for my next car service. More
Shareen is always very friendly and very accommodating. The Dealership is nice always professional. Very convenient location for me also. The Dealership is nice always professional. Very convenient location for me also. More
The service was top notch from beginning to the end of service. Friendly atmosphere and clean sitting area. service. Friendly atmosphere and clean sitting area. More
Very professional , took good care of my car and did a very awesome job very grateful very awesome job very grateful More
I love my Acura. The gentleman that greets me when I drive into the service bay does not seem to have the friendliest attitude — both times I’ve gone. The gentleman that greets me when I drive into the service bay does not seem to have the friendliest attitude — both times I’ve gone. More