Southern Motors Acura

This dealership is like none other! ! Had my vehicle for 3 weeks $395 later with no courtesy vehicle to use!! My trunk was leaking ( on a 1.5 year old 2023 MDX). The parts were 18.72 the ! Had my vehicle for 3 weeks $395 later with no courtesy vehicle to use!! My trunk was leaking ( on a 1.5 year old 2023 MDX). The parts were 18.72 the labor was $370. And to top it off- the “courtesy wash and vacuum-was trash- my vehicle was in fact not vacuumed! And refuse from the repair was still in the trunk! I regret getting my vehicle from this dealership and was cautioned not to buy from there didn’t listen!! Spoke with Chris and he was no help. Please if your reading this go elsewhere to buy your Acura. The story- I found that my turn was leaking and called and took my vehicle in so that it didn’t sustain any further water damage. I was first told by Chris that the mechanic found a lose plug near the rear brake that was leaking. This wasn’t listed on the bill ( after further “diagnostics” it was determined that it was NOT malfunction of the vehicle and therefore the owner was responsible for the vehicle leaking due to build up of debris. I have a 2010 Acura that sits in the same place as the MDX and NEVER leaked- with the same debris falling from the trees. I’m completely and utterly dissatisfied with Southern Motors Acura!! I now understand why they received negative reviews- they deserve them. I only wish that I had listened and went elsewhere! Words can’t adequately express my dissatisfaction. I do believe that I should have paid something but not the entire bill BECAUSE a practically new vehicle should not leak no matter what! And when they repaired it “ they applied glue to the grommets”?? Well, if it had been glued prior I wouldn’t have had to take it in! Ridiculous. And Norman Busby- shame on you! Everytime I’ve made a complaint about my vehicle you’ve had some xx excuse or rationale! More

I always enjoy working with Shareen! She is always very nice, professional and communicates well! She is always very nice, professional and communicates well! More

Great always and they service my Ford F-150 truck. Go there always with Norm. Go there always with Norm. More

Southern Motors Acura has always treated me with the upmost respect!! The sales department and service department are great. upmost respect!! The sales department and service department are great. More

Minimum word requirements for reviews are designed to prevent negative reviews. Usually those who have a negative review won't waste time on a review. But I'll waste all the time it takes...southern moto prevent negative reviews. Usually those who have a negative review won't waste time on a review. But I'll waste all the time it takes...southern motors Acura, service specifically, is unprofessional and severely lacking. More

They fixed the issue with my Acura on the first attempt. I have had the Acura for 10 years and I always take it to them for all service & repairs. I have had the Acura for 10 years and I always take it to them for all service & repairs. More

We brought the car in with an appointment. You held it and did nothing with it for over a week. We were told that we had to leave it there to keep our place in line. What was the appointment f You held it and did nothing with it for over a week. We were told that we had to leave it there to keep our place in line. What was the appointment for If the only way of getting the car looked at is leaving it there until someone gets around to looking at it? We needed the car after 8 days in your shop, so we had to take another Uber to pick it up. We drove for a couple of days on the weekend because we had to go somewhere and then brought it back and took another Uber back home. This time they were able to fix it in just two days. I’ve never seen any other service station allow you to make an appointment but not work on the car for eight days straight. More

Always a pleasure seeing you guys, my service is always great and the waiting area and time is always great. Thanks for your service. great and the waiting area and time is always great. Thanks for your service. More

Fast and courteous service. I would recommend Savannah Acura if you're considering purchasing a vehicle. I would recommend Savannah Acura if you're considering purchasing a vehicle. More

I was able to get an appointment quickly and my car was serviced professionally. Everyone was very helpful throughout the entire process. serviced professionally. Everyone was very helpful throughout the entire process. More