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Southern Motors Acura
Savannah, GA
112 Reviews
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Showing 112 reviews
Verified Customer
November 08, 2024
The original appointment made was for an oil change and for the car to be diagnosed as to what was or what I felt was wrong with the car. I had contacted the dealership a week prior to make the appointment for the car to be diagnosed as to what was or what I felt was wrong with the car. I had contacted the dealership a week prior to make the appointment to ensure I had a courtesy card to take with me. When I arrived at your dealership, I was told they had absolutely no record of a courtesy car to be provided to me. Nonetheless, I sat at your dealership for two hours for an oil change. In addition, your service advised me that the cabin air filter needed to be replaced. Which I agree. However, a charge of 69.95 to replace the air filter is absurd. That actually should’ve been a nice courtesy to your customer. I went to auto parts purchased the cabin air filter and it took me not even five minutes to replace it. Total cost, a fraction of your price. Sorry, Southern motors, this is not the first time I’ve heard of your dealership going downhill. It’s a shame, as my car used to be serviced at your location when first purchased. I have family members who have purchased from your dealership, and they have said the same thing. The service Has simply just gone down the tubes. More
by ESCHLAUCH
Employees Worked With
Shareen Johnson
