Southern Motors Acura

Don't trust them I brought a used 2014 Acura MDX everything was cool everything went fine, so I thought. Two days later I see my car same car same VIN number online fo I brought a used 2014 Acura MDX everything was cool everything went fine, so I thought. Two days later I see my car same car same VIN number online for $2,000 less than what I paid for it. I emailed the finance manager and my sales guy no response if this is how they do business I would never go back there I hope this helps someone please make sure you do research before you do any business with them More

Scam about acura car care We have leased our first acura in 2015 and let us talked into buying a 795 dollars Care plan that would have covered 3 oil changes and the end of leas We have leased our first acura in 2015 and let us talked into buying a 795 dollars Care plan that would have covered 3 oil changes and the end of lease inspection. My wife and a friend who accompanied us understood the same coverage as sold to us. At end of lease we tried to obtain a refund for the end of lease inspection as it would have been waived in case of another lease . We however opted to purchase the car. We got the runaround from Mickey, so did we from Acura finance and finally from client relations. First they said no such contract existed so we faxed it to all the departments we spoke with, then the dealership refused to discuss this matter with us, also the salesman Mickey, mentioned tangentially they would waive half the money if we stepped into another lease....The “client relations” argument was that the policy only mentions 3 oil changes within the lease mileage or time, as such in fact they sell you 3 oil changes for 800 dollars.... Overall this is a scam and Acura obviously lets the dealers roam free for rip offs We will never return to Southern Motors nor do we foresee ever getting another Acura. Shame for their way of doing business! Hope it helps someone not to use this dealer or be advised that their sales pitch is just empty promise! More

Always helpful Mickey and the team at Southern Motors Acura delivered on a great car buying experience. There was never any pressure to buy, only genuine helpfulnes Mickey and the team at Southern Motors Acura delivered on a great car buying experience. There was never any pressure to buy, only genuine helpfulness to determine if buying a car was right for us and, if so, which car would suit our needs. Mickey offered helpful information as we navigated both the car purchase and finance/lease options. This won't be the last car we buy from this dealership. More

Buyer Beware Very disappointed in this dealership. My family has been doing business with Southern Motors Acura for 15 years. The salesperson that sold us our ve Very disappointed in this dealership. My family has been doing business with Southern Motors Acura for 15 years. The salesperson that sold us our vehicle lied about the car fax. We later learned the car had been wrecked twice before we purchased it. When we tried to trade it in a year later we were given the run around on a trade in value, and after spending nearly 2 months waiting on a deal to work, my husband and I were told they would only pay us half of what they sold us the car for. We would lose 5K on our trade AND the manager wanted us to pay 5 to 7K more on a vehicle we could purchase from another dealership. Terrible service, untrustworthy salesperson, and manager unwilling to help us out in this stressful situation. More

My first online auto purchase I found the used car I was looking for at Southern Motors Acura, however, I live in Florida. I decided to purchase the vehicle and have it shipped to I found the used car I was looking for at Southern Motors Acura, however, I live in Florida. I decided to purchase the vehicle and have it shipped to me. I worked with Mickey Rhinehart, we agreed on a a price, worked out the payment and shipment details. Everything went just as Mr. Rhinehart explained, he was always available if I had a question, he kept me up to date as to what I could expect at each stage through purchase and delivery. I could not be more please with both the purchase process and the vehicle it self. More

Disappointed Customer Dear Southern Motors Acura On Nov 10, 2016, I took my Acura MDX for Oil Change at Southern Motors Acura Savannah Ga. Right after 1 week of the oil Dear Southern Motors Acura On Nov 10, 2016, I took my Acura MDX for Oil Change at Southern Motors Acura Savannah Ga. Right after 1 week of the oil change, the Oil Change Due light started blinking again. I took it back to the dealership and inquired about the same. The technician/front desk (Shareen Johnson) responded very rudely that it’s not a big deal, looks like we just forgot the reset the light, whereas the condition of the oil and the filter doesn’t seems that it would have been recently changed. I requested them to change the oil again which they denied and ask me that they will offer me a free service next time. I requested them again that instead of offering me free service next time, why don’t you take care of this issue today. I went to the manager (Andy) to discuss this issue, but before I reach, Shareen had already called Andy and have given him the false information. So, I went to Andy (Who even didn’t offered us to sit) and explained him my issue, Andy replied that he will honor the Shareen Words and can’t do anything for me, other than a free service next time. My issue is why they are willing to give me a free service next time… why not now… I am very much disappointed by the behavior of the staff of a Premium Brand Service Center, someone would even not expect this kind of behavior and attitude from a known Brands Dealership. Sincerely, Muhammad Kaleem Akram (912) 282-3488 kaleemakram@gmail.com More

Great buying experience I found Southern Motors in an online search and sent an email for information. Salesman Brian Powers got in touch with me and was very friendly asking I found Southern Motors in an online search and sent an email for information. Salesman Brian Powers got in touch with me and was very friendly asking for the opportunity to earn my business. I decided to make the trip down from Charleston and am glad I did. Brian and the rest of the team were very friendly, surprisingly low pressure, answered my every question, and the result was a car and a deal both of which make me very happy. I am recommending to everyone I know in Charleston considering an Acura that the 2 hour drive to Southern Motors in Charleston to visit Brian is well worth their time. More

Worst, most unethical business EVER!! DONT DO IT, don't even think about doing it. Save yourself the trouble of dealing with this dealership. They would not call me back during the buying DONT DO IT, don't even think about doing it. Save yourself the trouble of dealing with this dealership. They would not call me back during the buying process,and now that Ive bought Ive found that they lied about the condition of the vehicle and now they wont return my calls after ive sent them text and emails about the problems Im having with the vehicle. I take some responsibility as all of the signs were pointing telling me to walk away but they had exactly what I was looking for. Good luck to you if you decide to go with them as your dealer. More

Great Experience...And I hadn't brought a car in 17 years! And if I could given them additional stars I would. This was the first car I brought in 17 years (still driving my 95 Acura Integra). I would start And if I could given them additional stars I would. This was the first car I brought in 17 years (still driving my 95 Acura Integra). I would start off and say I was a difficult customer but from their sales to GM, they guided me through the process, less anxious and actually enjoyable. Zak Craig, sales was GREAT! Zak kept me abreast of specials and incentives, until we found the one that fit for me. The day I purchased my MDX was the best. I received a phone call to come look at a vehicle, drove in, looked at it, and accepted. Finance "George" made going through the paperwork not only easy and quick....but enjoyable! As they were preparing for the last steps to give me the keys, their GM Mr. Jim Brenner came down to speak with us about our purchase, Savannah, whatever....it was like speaking with an old Friend. Southern Motors Acura is the place to go! If you want quality, top-notch staff, please go speak with them. Not sure when I'll buy my next one, but I will be going back to Southern Motors Acura of Savannah! Thanks Everyone for the Great Experience! More