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Southern Mazda Newport News - Service Center
Newport News, VA
91 Reviews
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91 Reviews of Southern Mazda Newport News - Service Center
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March 27, 2013
Went to the Dealership this morning to have my oil changed. Was the first one there (0730) and had an appointment. Took almost two hours. Service special called for a car wash, vacuum and was windo changed. Was the first one there (0730) and had an appointment. Took almost two hours. Service special called for a car wash, vacuum and was windows inside and out. Absolute waste of time service rep could have cared less and was in no hurry. Asked for a reminder decal that they normally put on the windshield and they were out, asked why car was not cleaned as promised and got attitude. Was not an issue on price of service, although higher than most in the area I like having a dealership take care of the car. WILL NOT TAKE MY CAR BACK TO HYMANs if this is the attention to detail on service. Makes you wander what other short cuts they are taking. More
by JONWCAMPBELL
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