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Southern Mazda Newport News - Service Center

Newport News, VA

4.7
171 Reviews

171 Reviews of Southern Mazda Newport News - Service Center

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January 19, 2025

Excellent Service Department. I always get taken care of and have no issues. Thank you. More

by jlfaerge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylyn Brakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cierra Roye
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Always friendly and provide good service. Good waiting area with a separate business center if desired More

by Trevor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
January 15, 2025

The guys are always quick and thorough. Get the job done right the first time. More

by tmtomasso1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden
January 15, 2025

Friendly, professional, courteous staff. Great service on my car. Job done in a timely manner. More

by DONNA.WRENN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept was great.
January 14, 2025

Service department is awesome. cleon is the best person to work with. Easy to talk to and explained everything. And the video of the technician doing the inspection was awesome!! More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleon Williams???
January 11, 2025

Was inforn by vidéo what was needed and cost to repair my vehicle. I was able to review and approve repairs by phone. More

by wmt160828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cleo
January 10, 2025

Very professional …loved the video inspection results Service manager payed great attention ..makes me want to come back More

by tim23af
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toney Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Accommodating, clean and comfortable while we waited. Will be using this dealership in the future for our Mazda CX5. More

by TM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
January 10, 2025

Friendly atmosphere service managers very knowledgeable and keep me update on recommendation and services needed More

by James11193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Service was very prompt and on time. Scheduling was easy to make. Technician was kind and courteous. Great job - thank you! More

by GreatJob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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