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Southern Kia Virginia Beach - Service Center

Virginia Beach, VA

3.6
444 Reviews

444 Reviews of Southern Kia Virginia Beach - Service Center

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October 13, 2023

They took care of me right away. Great experience. Got the problem took care of. More

by MARIE505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
R T Ives Jr.
Oct 13, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 13, 2023

Honest and friendly folk’s always do what they say they will. Never a problem or issue. Wes and R.T. Service reps are great. More

by ARV_KATHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delisa Alvis
Oct 13, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 12, 2023

Customer service was great and the work completed was also very good. The issue never getting a call back from leaving a message and having to wait two to three months to get scheduled for service. The l More

by HUSSEYVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The lady at the express desk was great
Oct 12, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

We appreciate your feedback and are eager to better your return experience.

October 12, 2023

Outstanding customer service will be back for services . Ms. Tracey was nice and friendly . I really appreciate it More

by Knimmo91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy
Oct 12, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 12, 2023

I had a great experience with Southern Kia in Virginia Beach . Nice friendly staff parts department is off the chain. More

by jdw0306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 12, 2023

Clean, courteous, and friendly. Service advisor friendly,professional and knowledgeable. R.T. Ives my advisor. More

by TWELLMAN1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. RT. Ives
Oct 12, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Oct 12, 2023 -

TWELLMAN1955 responded

Thank you.

October 12, 2023

The scheduling for oil change & following up service once getting there was helpful. The waiting location is a nice place with friends fly folks. Finally glad to have been able to get the oil change & filte More

by CAPT.BTHOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 11, 2023

Always friendly professional hospitable knowledgeable and willing to help. Everyone appears to enjoy their job More

by WGANDERSONFD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delisa Alvis
Oct 12, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 11, 2023

Had two issues come up with my car doing the state inspection they were able to get parts and repair it still got out in 4 hours More

by EVERSOLECL73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 12, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 10, 2023

Guest services was very helpful. I appreciate the staff. Friendly and polite. Labor work is a little high. More

by R1SHAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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