Southern Kia Virginia Beach - Service Center

Fast, courteous service despite staff shortages! My vehicle was completed ahead of schedule which was a pleasant surprise! My vehicle was completed ahead of schedule which was a pleasant surprise! More

They replaced my alternator but now my car rattles loudly every time I start it, it doesn't shift gears properly, and they didn't even finish covering my battery compartment. Highly disappointing with how mu every time I start it, it doesn't shift gears properly, and they didn't even finish covering my battery compartment. Highly disappointing with how much I had to pay for repairs. More

There awesome! !!. I loved my service.. they cleaned my whipers. Didn't even ask.. awesome!! !!. I loved my service.. they cleaned my whipers. Didn't even ask.. awesome!! More

Took too long to rotate my tires and get my oil changed. I was there over three hours. I was there over three hours. More

Service at this dealership has always been good. I never feel pressured by the staff, but am kept informed on status of my vehicle. Only one problem I have with the service department, is trying to I never feel pressured by the staff, but am kept informed on status of my vehicle. Only one problem I have with the service department, is trying to make an appointment. The online appointment’s always say not available for all dates and the phone rarely is answered. This service took me 5 days of calls. More

Took my vehicle in for service. They had my vehicle for 3 days. They told me it was being diagnosed and the tech had the rear seat out of the truck and they would have an answer sho They had my vehicle for 3 days. They told me it was being diagnosed and the tech had the rear seat out of the truck and they would have an answer shortly. Did not receive a call so I called. No one ever answers the phone in service. Got a text that tech that was working on it quit and they would have someone on it in a day or so. Asked if I could come pick up the truck and bring it back and they text back ok and a message about parts may not be available due to the strike. So went and picked it up. Rear seat had not been out of it. Took it to another dealership and they had it fixed in a couple days. Ordered the part had it in a day and completed the job with never a negative word about parts availability. I’ve had good service here before but not so much this time. Maybe next time. More

The service department is always efficient. They provide excellent & timely service. My car was returned cleaner than when I brought it in. They provide excellent & timely service. My car was returned cleaner than when I brought it in. More

Friendly service. I know you’re busy and appreciate you taking care of my new Sportage. I know you’re busy and appreciate you taking care of my new Sportage. More

Excellent customer care and really appreciate the ride home instead of waiting while service was done home instead of waiting while service was done More

Wonderful experience will walked recommend this place to anyone who asks. Might get another Kia from this exact spot just from the simple experience I recieved a wonderful time. Great team work anyone who asks. Might get another Kia from this exact spot just from the simple experience I recieved a wonderful time. Great team work More