Southern Kia Virginia Beach - Service Center

Workmanship was good. It was confusing as to where to take the car and to whom? I had to call to see, if it was finished. Very difficult to get anyone on the phone. I had It was confusing as to where to take the car and to whom? I had to call to see, if it was finished. Very difficult to get anyone on the phone. I had to call my salesman to get assistance. More

They made sure that they communicated with me with the time progress with my car. time progress with my car. More

I came in for an oil change and tire rotation and it was done quickly and efficiently done quickly and efficiently More

Very professional and pleasant. Great dealership. People at the dealership were very helpful and friendly. Great dealership. People at the dealership were very helpful and friendly. More

My experience was not the best. I was without my car for 3 months! Robert Initially told me I didn't have warranty coverage. Spoke to 'Robin' who said I did have extended warranty c I was without my car for 3 months! Robert Initially told me I didn't have warranty coverage. Spoke to 'Robin' who said I did have extended warranty coverage. More

The service advisor was amazing, I hate that I forgot his name. He explained everything thoroughly, and asked if I had questions. The waiting area was clean and there were refreshments. name. He explained everything thoroughly, and asked if I had questions. The waiting area was clean and there were refreshments. More

You all are very hard to reach . And stopped offering cleaning /detail service. Plus took forever to retrieve my car And stopped offering cleaning /detail service. Plus took forever to retrieve my car More

It was very disappointing due to having my car was hit while getting serviced by you all while getting serviced by you all More

Great customer service. Was greeted when I walked in and the service manager was AMAZING! That man deserves a raise!! Was greeted when I walked in and the service manager was AMAZING! That man deserves a raise!! More

Breahnna Hall was an excellent service advisor I thank her for helping me get what I needed and the way I needed it she is a blessing. her for helping me get what I needed and the way I needed it she is a blessing. More